The sushi bar was so so and very slow service. Jackhammers started and 7 a.m. and continued until 7:30 at night. And we did notice that people were placing their things on the day beds and lounge chairs early then never returning to actually use them. Room Service: Yes, available 24 hours. The best holiday we have ever had. Akumal Bay Beach & Wellness Resort - All Inclusive offers a private beach where you can practice yoga or sip a drink at the beach bar, plus you'll be just steps from Akumal Beach. The drive along the Yucatan Peninsula is simply divine, where there is the option of stopping over in Playa del Carmen for lunch and a look around. Time, matter, space and energy are the elements that make up the cosmos, the universe, the Earth and all living beings. Some days I would fall asleep in a hammock and wake up craving to be revitalized by that whirlpool. Downtown Akumal is within walking distance of the resort and Cancun is within a 1-hour drive. The intensive yoga variation is conducted on water, where your stabilization and balance will be tested like never before. Entertainment was good, every night in the lobby bar, not to mention the great variety of drinks. Penthouse suite! (score from 17 reviews). However, growing pains are to be expected and a few sacrifices are evident, particularly along the beach area. Approximate prices in TWD for a 1-night stay. Akumal Bay Beach & Wellness Resort: Amazing Spa services - See 9,041 traveler reviews, 15,376 candid photos, and great deals for Akumal Bay Beach & Wellness Resort at Tripadvisor. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Get exclusive access to members-only deals by email. + 25 Fotos. It's also possible to find minor construction mistakes or early signs of wear due to the quick renovations. He as well is great, always smiles and is very funny. And not to forget Alma! Was nice to walk easily out of our patio door and to the pool or bar though. Akumal Bay Beach & Wellness Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival. US/Can 1 866 617 8175 P +52 984 875 7500 E info@akumalbayresort.com. Akumal Bay Beach & Wellness Resort has been welcoming Booking.com guests since 20 Jul 2010. This lets us know our reviews come from real guests like you. Plage superbe. Treat yourself to a facial, a body treatment . Called to ask why they told me that information, and they didn't have an answer but said the hotel was full and I would have to wait the next day. Staff was amazing and attentive., The beautiful grounds and Carlos at the check in ! In its recent previous life, Akumal Bay Beach & Wellness Resort (known then simply as Akumal Beach Resort) was a fun, social mid-range all-inclusive with limited dining, activity, and bar options. 1 855 577 9836 Toll Free USA / Canada. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. Take the Collectivo to Tulum (10 min away from the resort), walk 1km and pay a few pesos to get in. The beach is 15 feet from the pool and the water was beautiful and full of turtles! You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Definitivamente volveramos y recomiendo a todos que vayan a conocerlo. The Brazilian restaurant was very good. Where to Go in the Riviera Maya: A Cheat Sheet to the Top Destinations, New (and Newly Renovated) All-Inclusive Resorts You Need to Visit in 2017, 11 New (and Newly Renovated) All-Inclusive Resorts That Need to Make Your 2016 Visit List, First Look: The Newly Renovated Akumal Bay Beach Resort in Mexico, Located along a long stretch of pristine beach with turquoise waters; sea turtle sightings possible, All rooms have upscale decor, outdoor hot tubs, large bathrooms, and oceanfront views, Large buffet restaurant, four a la carte spots (no reservation needed), 24-hour snack bar, and sushi bar, Pop-up beach bars, large lobby bar, poolside bar, and room service, Spa, wellness center, bike rental, shops, snorkeling tours, and tennis courts, Hammocks, relaxation pools, large main pool with kiddy pool, and garden grounds, Small flaws mostly visible in rooms from quick renovation, Small a la carte spots can fill up fast (first come, first served). Every evening we would come back to the room to find a new towel animal or mermaid ( so stinking cute). Cuisine bonne dans tous les petits restaurants intimistes. El ambiente familiar pero sper tranquilo., Me encanta este hotel porque tiene la mejor playa , y porque tiene una palapa y terraza frente a la playa., Plage superbe. Service sur la plage efficace et agrable. That is something that needs to be fixed. The staff were unbelievable - I miss them already!, All meals were excellent. The front desk employees kind and welcomed us with a nice welcome drink. The beautiful grounds and Carlos at the check in ! Akumal is a beautiful sea-side town between Playa del Carmen and Tulum and an hour south of Cancun. We loved the snorkeling, saw lots of fish and turtles everyday. All meals were excellent. Check your booking confirmation email to find your booking number and PIN. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. I loved everything about the resort, the rooms with the hot tub on the balcony, the food, the beach, but the highlight for me was the yoga. Check-in time is 3:00 PM and check-out time is 12:00 PM at Akumal Bay Beach & Wellness Resort. The heart-pumping session will push you to your limits, just make sure you wear a pair of bathers in case you fall in the water. Muy bien. Review tags are currently only available for English language reviews. Snorkeling. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. Estuve en varios all inclusive pero nunca uno como este. The front desk had no record of these phone calls. Plage nettoye tous les matins.0, Todo. We've sent you an email so you can confirm your subscription. That being said, while the last few years have welcomed many shiny and new hotels, only a few stand out from the pack. The location was fantastic - we specifically chose something in Akumal Bay for the amazing on-site snorkelling, which didn't disappoint! Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. I personally loved their fish dishes and their fresh pasta. This year we had high winds almost every day while we where there so we only could go snorkeling the first two days when we got there. Estuve en varios all inclusive pero nunca uno como este. We brought our two adult girls with us this year and Marian took them and brought them to their room and explained them where everything is. It's on a peaceful portion of the beach-belted seafront, with a private ribbon of sand at its toes. All products are independently selected by our writers and editors. A quelques brasses des tortues en snorkeling. The front desk, made our check in fast and easy (Thank You Raul for helping with our Surprise visitors) The staff was very friendly, and always made you feel welcome. Estuve en varios all inclusive pero nunca uno como este. Can I get group rate for multiple rooms? The staff is very nice and helpful. Seaweed was definitely an issue for about 4 of our 8 days. After undergoing a massive revamp in late 2014, this property has added a handful of spots to eat and grab a drink; a rustic wellness center with yoga, body treatments . This service may contain translations powered by Google. Cribs and extra beds aren't available at this property. Akumal Bay Beach & Wellness Resort takes special requests - add in the next step! An Accommodation may choose to reply to a review. We stayed from 02 FEB to 09 FEB 2016. Every room at the Akumal Bay Beach & Wellness Resort offers a full ocean view and a private balcony or terrace. Wilbert was the first person we saw each morning when we went to breakfast. My husband and I had to take turns leaving the room when one of us needed privacy-The Air Canada Vacations/Best Day Travel representative, Fabiola, was terrible. Excellent location - show map, Excellent location rated 9.7/10! Akumal Bay Beach and Wellness Resort suits those who want a relaxing beach vacation in beautiful surrounding, and aren't big on nightlife. It also seriously upgraded its rooms, all of which are Junior Suites sporting modern upscale decor, large bathrooms, outdoor hot tubs, local toiletries, minibars, and oceanfront views; Penthouses feature huge rooftop decks with uninterrupted views across the bay. The unique, beachfront location is a perfect place to tie the know, renew vows or celebrate an anniversary or honeymoon. Carlos en el buffet, Carlos de la recepcin, Araceli, y todos fueron tan amables y nos hicieron sentir muy a gusto. Sorry, something went wrong. The jacuzzi tub on the patio is a great idea. Service sur la plage efficace et agrable. I'll list the positives and the negatives below, and general things we feel are important to know:Positives:-The beach was gorgeous. Akumal Beach is the closest landmark to Akumal Bay Beach & Wellness Resort. Try again. 310 Junior suites equipped for your convenience and comfort, located in 4 buildings facing the sea, a few steps from the beach. Best regards,Emanuele B.I'NA YANA KIN(my home under the sun)friends@akumalbayresort.com, This is the version of our website addressed to speakers of English in the United States. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Loved the yoga instructor for vinyasa yoga - wish I remembered his name - he was a really terrific instructor and the location/view was out of this world. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Sandals ok? First of all, she was never at her desk during the hours she was scheduled to be there, and second, she was very unsupportive of anything we wanted to do that wasn't through their company. Definitivamente volveramos y recomiendo a todos que vayan a conocerlo. Really wanted to like butOn first day, requested quiet room but was put near large construction site. Their portions where very small. Additional sorting options may be available (by type of traveller, by score, etc.). After undergoing a massive revamp in late 2014, this property has added a handful of spots to eat and grab a drink; a rustic wellness center with yoga, body treatments . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Contributions should be travel related. The entrance is clearly marked from the freeway, though you'll have to pull a U-turn to get on the right side of the street. Space was used wisely and the resort managed to add three pools, four eateries, and four bars on the existing grounds without making anything feel cramped. During your stay we will take you on an unforgettable journey where you will be able to enjoy moments of fulfillment, love and happiness. second we dont like the new Fidelity group. The sand is white and incredibly soft. At the health centre guests can enjoy the sauna and the steam room. Booking not found double-check your booking number and PIN then try again. The site is home to several artisan stands, a bookstore, a museum, a restaurant, and several bathrooms. Booking.com. Fitness minimaliste mais adquat. All special requests are subject to availability upon check-in. El personal, absolutamente todos siempre atentos. The regions popularity makes it an easy choice for travelers looking for a well-trodden, tourist-friendly locale that packs in soft-sand beaches, adventurous activities, Gran Caribe Resort Cancun/Oyster The Riviera Maya is the kind of magical place that manages to pack tropical beaches, wild nightlife, ancient ruins, boozy pool parties, amazing snorkeling, dazzling cenotes, luxe retreats, and bohemian vibes into an area thats not much larger than the state of Maine. That's how we know our reviews come from real guests who have stayed at the property. The beautiful grounds and Carlos at the check in ! Service sur la plage efficace et agrable. They also moved be finally to a room where the fan rattled continuously even when turned off. The hotel grounds The hotel grounds at Akumal Bay are really something special Wooden jungle walkways connect the restaurants, accommodation buildings and reception, all covered with thatched straw rooves. Same thing for Tulum. Tripadvisor performs checks on reviews. Jardins de l'htel magnifiques. And, although it wasn't quite ready during our visit, there will also be a gym and full-service spa on-site. 77776 Akumal, Quintana Roo. He also always smiled and was always in a great mood and kind. We loved to go to the sushi bar in the afternoon, the sushi was excellent. Overall the food was OK, some we liked some we didn't. Here you can indulge and be pampered with a massage or facial or focus on wellness by taking a yoga or meditation class. She was the head of the spa and you could not find a gentler soul to guide you through your spa treatments. After their trip, guests tell us about their stay. Lele the guest service Manager came so see us almost every day when we had coffee in the morning in the main bar and asked us if everything is ok and to let him know if he can help or do anything for us. He would always help me with my Spanish. Todos muy atentos. AKUMAL BAY BEACH & WELLNESS RESORT Carretera Federal 307, Cancun - Chetumal km 254 C.P. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. Cuisine bonne dans tous les petits restaurants intimistes. This stay includes Wi-Fi, Breakfast, and Parking for free. We are especially interested in our guests enjoying unique and unforgettable moments. Sunscape Akumal Beach Resort & Spa: May be good value for lower priced rooms, but not worth it for the top priced ones - See 1,239 traveler reviews, 2,468 candid photos, and great deals for Sunscape Akumal Beach Resort & Spa at Tripadvisor. Family Friendly: Yes, for kids 4-12 Pet-Friendly: No. The lounge is also home to a theatre and hosts performances on stage, make sure you check the program to find out whats on during your trip. Prt de l'quipement de snorkeling pour une heure. All special requests are subject to availability upon check-in. Me encanta este hotel porque tiene la mejor playa , y porque tiene una palapa y terraza frente a la playa. Our focus is on details and personalized attention. Even though the cut of the meat was not the best one, the steak was excellent. Es una inversin que vale mucho la pena. We were locked out of our room due to a malfunctioning electronic lock and it took well over one hour to have the boss return to the hotel and open our door. Cancellation/prepayment policies vary by room type and provider. Just a 15-minute beachside walk south of Akumal's hustle and bustle, the 324-room Akumal Bay Beach and Wellness Resort is a luxury all-inclusive with a long, beautiful beach. We stayed in the pent house and Rolando did an excellent job keeping our room clean every day. The resort is beautiful and the perfect size - not too big and not too small. Please try again later. Bathrooms are generous with dual vanity sinks, separate toilet rooms, walk-in showers, and local, eco-friendly toiletries. The room patio only has one chair and we asked for two but none was forthcoming. Todos muy atentos. Km. This lets us know that our reviews come from real guests, like you. Tiene una playa hermosa puedes verla y disfrutar de ella en casi todas las reas del hotel. The brazilian restaurant was pretty good once we learned to ask for rare and medium rare pieces, otherwise the meat was so overcooked it was like leather. Cuisine bonne dans tous les petits restaurants intimistes. Akumal Bay Beach and Wellness Resort is an all-inclusive, . The food at the a la carte restaurants was great - our favorites were the Mexican and the Gourmet (just skip the chicken at the gourmet). AKUMAL BAY BEACH & WELLNESS RESORT Carretera Federal 307, Cancun - Chetumal km 254 C.P. This resort features 2 beach-side pools and 3 restaurants serving international cuisine. OUR PHONES. I chose to take advantage of some spa services and man they were so relaxing!! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. WiFi is available in the rooms and is free of charge. ( my only complaint about the rooms, would be there are no chairs to sit on, just a couch, which was not comfortable.) Akumal Bay Beach & Wellness Resort: Best vacation ever - Read 9,573 reviews, view 16,699 photos, and find great deals for Akumal Bay Beach & Wellness Resort at Tripadvisor However in the interests of the environment, resort staff and other guests it would be greatly appreciated if towel use could be limited to 1 or 2 per person per day. For complete information, including the most recent list of inclusions and any applicable conditions, please visit the relevant hotel page on aircanadavacations.com. The snorkeling is absolutely awesome at this resort. Bei Tripadvisor auf Platz 2 von 20 Hotels in Akumal mit 5/5 von Reisenden bewertet. Couples particularly like the location they rated it 10 for a two-person trip. She is very nice and outgoing and very friendly and always has big smile on her face. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. When you are on vacation the last thing you want is to get bothered by sales people that push you into buying into the Fidelity group. Ideally, we would publish every review we receive, whether positive or negative. Son la clave de que uno tenga ganas de volver. I am not kidding there was only 7 chips on the plate for all 4 of us. A Kids Club provides supervised fun activities for children. 77776 Akumal, Quintana Roo US/Can 1 866 617 8175 P +52 984 875 7500 E info@akumalbayresort.com Connect with us El ambiente familiar pero sper tranquilo. Akumal Bay Beach & Wellness Resort offers one of the best beaches in the area with powdery white sand, snorkeling with turtles, and world-class diving with abundant marine life, all just steps from your room. Staff work all day to clean but it's still bad from morning to 1ish. This quaint resort was beautiful and cleanly. She was the head of the spa and you could not find a gentler soul to guide you through your spa treatments. Perfect location, staff was very pleasant, tasty food, nice and clean room. Between Playa del Carmen and Tulum, Akumal Bay Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral . Sleek travertine floors create an elegant vibe, meaning youll feel like a star from the moment you check in. My adult children and I were here from Jan.30th - Feb 6th. Akumal Bay's rooms are now all Junior Suites with sleek (if minimal) upscale decor, slick travertine floors, outdoor hot tubs, and ocean views. Akumal Bay Beach & Wellness Resort has been welcoming Booking.com guests since Jul 20, 2010, Top Location: Highly rated by recent guests (9.7), Select dates to see this property's availability and prices. Between Playa del Carmen and Tulum, Akumal Bay Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral . With free wifi, balcony or patio with furniture and plasma . Please enter the dates of your stay and check what conditions apply to your preferred room. To save at this property, all you have to do is sign in. This resort needs more seating.-It was also very hard to get into the specialty restaurants if you weren't there right at 18:00 on the dot-Even though you're not supposed to "reserve" chairs or beds on the beach or at the pool, everyone did, and it was very hard to find loungers or beds if you weren't up by 07:00. Yoga & Spa. The bay has gorgeous blue-green water with great snorkeling spots where you can see turtles, fish, and coral, but as you walk in be prepared for rocks or seaweed. Dear missvickie2016,We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found the right spot for your next vacation, we are your home under the sun. Please see our partners for more details. Jardins de l'htel magnifiques. Spa. Thx, For specialty restaurants, the dress code is casual formal. The penthouse has a second floor with a private terrace . SERVICES. There are 4 restaurants on site, as well as a coffee shop/caf and a snack bar/deli. A lot of people say you have to walk down further on the beach, but that is not true you can walk right out from the resorts beach and find all kinds of turtles and fish. Akumal Bay Beach & Wellness Resort is 52.8 miles from Cancun. The made to order eggs for breakfast and pasta for lunch and dinner at the buffet were excellent. The air conditioned rooms offer color TV and an in-room safety deposit box. Carlos en el buffet, Carlos de la recepcin, Araceli, y todos fueron tan amables y nos hicieron sentir muy a gusto. Only had a little bit of trouble finding space at the beach or by the pools - but we did hear the hotel was at capacity. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. No problems with our room, which was on the bottom floor of building 2, but heard about flooding in other rooms during the storm that hit. Prt de l'quipement de snorkeling pour une heure. She wouldn't answer questions about car rentals or excursions unless we would be booking them through herGeneral tips:-Mexico seems to base their entire economy on the American dollar, which left us feeling ripped off many times, as Canadians. Akumal Bay Beach & Wellness Resort, Akumal: See 9,588 traveller reviews, 17,315 photos, and cheap rates for Akumal Bay Beach & Wellness Resort, ranked #2 of 20 hotels in Akumal and rated 5 of 5 at Tripadvisor. Telephone : 52-984-875-7300. Sign up and we'll send the best deals to you. Sinks, separate toilet rooms, walk-in showers, and Parking for free find your booking number and then... Breakfast, and Parking for free guests or offer incentives in exchange for reviews 's how we our! We do this their fresh pasta 310 Junior suites equipped for your and... She was the first person we saw each morning when we do this tiene una palapa y terraza frente la! / Canada, walk-in showers, and local, eco-friendly toiletries a gentler soul to guide you your! 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