Another coverage, called full glass coverage, may also be available to help protect you against the cost of fixing or replacing a windshield. You can find her at, Fee-only vs. commission financial advisor. I feel that we have made all of our payments for this vehicle on time and have proven to be in good faith yet our insurance just leaves us without a proper resolution and tries to cut this situation off in such a cold manner. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. File an Insurance Claim to Replace Your Side or Back Glass, Get an Instant Auto Glass Quote & Schedule Repairs, Instant Wholesale Online Auto Glass Quotes, How long do I have to wait before driving. We make it easy to get your auto glass repaired using Esurance Insurance. Esurance Car Insurance Quotes & More Save time. Back in 2009, HSG entered into an agreement with Esurance that for every windshield repaired, HSG will cover the funding for planting a new tree. The discount amount will vary from driver to driver but averages at $462. My son is in recreational sports and activities. They did a visual inspection the first time and a thorough mechanical inspection. I had the pleasure of speaking with Alexis from Esurance, and just wow. Esurance policyholders must file a claim for a windshield replacement or an auto glass repair directly with a live agent over the phone. Therefore, it's always a good idea to do independent research, shop around for quotes, and carefully read any accompanying policy documents before making your final decision. Allstate Insurance Company, Allstate Indemnity Company, Allstate Fire and Casualty Insurance Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Company, Northbrook, IL. ConsumerAffairs is not a government agency. We have had to spend money on Ubers for appointments and to take my son to his soccer practice/games on time. No luck! As the gasket starts to All Rights Reserved AutoWorx inc | Designed & Developed By AutoWorx Inc. You can easily schedule your Esurance cliam here. After what feels like forever, theyve determined that most of the damages were pre-existing, and or due to wear and tear. AARP and its affiliates are not insurers. Getting home insurance with State Farm is unquestionably a more traditional experience than buying a policy through Hippo. Her customer service was incredible and she really understood my situation. They are renowned for their exceptional customer service, facilitating claim filing. Real customers. However, Esurance has a far more mixed customer service reputation for auto insurance when it comes to claims. Glas Tek is a proud approved Esurance windshield replacement and auto glass repair shop. The AARP Auto Insurance Program from The Hartford is underwritten by Hartford Fire Insurance Company and its affiliates, One Hartford Plaza, Hartford, CT 06155. If you want an insurer that actually provides the coverage stay away from Esurance. Say Goodbye to Full Glass Coverage in Connecticut. Esurance will also waive deductibles for windshield repair for minor damage, so long as you use an Esurance, a third-party partner. One of those risks might be a rock cracking or shattering your cars windshield. However, Esurance is being phased out over the coming years as Allstate improves its technology. Communication has been absolutely atrocious. We are the true experts in auto glass. Rate data in this ValuePenguin study was pulled from Quadrant Information Services. If your windshield is cracked but hasn't shattered, a qualified windshield specialist can help you make a decision about whether repair or replacement is better for your vehicle. The comprehensive policy covers glass damage whether it was accidental or intentional. If you wait too long, a small chip can turn into a crack that stretches across the windshield. As such, Glas Tek will help you begin the process of filing your claim directly putting you in touch with the Esurance glass department. It receives about 20% more complaints than is standard for an insurer of its size. The Esurance representative will verify your glass coverage. Esurance is the worst insurance company I have ever dealt with. They are renowned for their exceptional customer service, facilitating claim filing. I have never seen anything so simple, straightforward, and easy to understand. My husband is military and is required to have his own vehicle so he can report to base on time when told. Smaller repairs simply require the methods mentioned above, with directly injected, clear adhesive material. -communication issues such as this runaround has been recurring throughout this process until I call and complain which takes a lot of time and energy. He arrived right when he said he would and did a good job at a reasonable price. We use the best procedures developed by AGRSS, I-CAR, NGA & our own standards SMI meaning safety minded installations. Esurance Third-Party Windshield Repair Esurance is partnered with Glas Tek for all windshield repair or replacement needs. Then Hippo acts as the broker, selling policies to consumers. If all you want is an insurance card to prove you have coverage Esurance is the place to go. bodily injury liability coverage. Online reviews are mixed. It was very easy to call and set up a policy. The problem is really Esurance as a company. Ratings and reviews of Esurance auto insurance Esurance offers auto, homeowners, renters and motorcycle insurance, as well as discounts for combined coverage. That said, if you don't want to worry about selecting specific coverage riders, the company also offers three done-for-you, tiered pricing plans for you to choose from. Why offer the original $5000 if you know the car was worth more? 2023 Allstate Insurance Company, Northbrook, IL. We gave our sample drivers the following coverage limits: Rate data was publicly sourced from insurer filings and is intended solely for comparative purposes. Esurance does not have specific glass coverage; instead, glass coverage is rolled into comprehensive coverage. Where Is Hippo Homeowners Insurance Available? Available as an optional coverage with some insurers in certain states, full glass coverage allows you to replace your windshield and other glass without paying a deductible. It has not been previewed, commissioned or otherwise endorsed by any of our network partners. Allstate allows consumers to add protection for certain unique, high-cost items, like sports equipment and musical instruments. Logos, trademarks and service marks are owned by the respective companies represented on this web page. Initially, my elusive adjuster (the one and only time we spoke) stated that an appraiser could not be scheduled, so I just need to send her pics of the damage. Unsubscribe easily. You'll likely have a smoother, speedier claims experience with another insurer. This automatically makes the quoting process longer with Allstate. It is underwritten in AZ by Hartford Insurance Company of the Southeast; in CA by Property and Casualty Insurance Company of Hartford; in WA, MI and MN, by Trumbull Insurance Company; in MA, by Trumbull Insurance Company, Sentinel Insurance Company, Hartford Insurance Company of the Midwest, and Hartford Accident and Indemnity Company; and in PA, by Hartford Underwriters Insurance Company. Glas Tek is also much like other auto glass repair companies in that they will travel to your home and conduct the repair or replacement right there in your front yard. Agents can also check on your claim to keep you moving forward. This is almost $600 every month for a vehicle we do not have. We looked over the entire truck with the police officer. It was pre-owned. , property damage liability coverage. If you have comprehensive coverage on your. Approximately 1 to 3 hours after your windshield is installed you can drive it. The adjuster on my claim, TOMMIE **, has ignored repeated request to call me to handle my claim. They have increased our policy by $80.00andWe do not drive anywhere, we are seniors and we have not had any tickets or claims and we carry a credit score of 825Why would they increase? Our nationwide auto glass repair and replacement program can perform the work at your home or office at no additional cost. How do i know you will do the job right? Similarly, you'll likely have a smoother claims experience if you choose another insurer. Credit Cards & All Windshield Insurance Claims Accepted. If you want to pay less for insurance, you can choose a larger deductible. 14. Hippo offers four types of homeowners insurance: homeowners, condominiums, new homes (meant for properties under construction), and landlord policies( which insure multifamily dwellings with up to four units). The auto shop worked with our insurance to cover damages, and the truck was repaired and given back to us late June or beginning July of 2022. TOPA Insurance and Spinnaker Insurance underwrite Hippo policies. Aftermarket automotive windshields are made by manufacturers that dont have contracts with your automaker. You can visit its website to see if you qualify for its services. Do auto glass insurance claims effect my rate? Esurance has a mobile app that lets you send photos of damages for a claim rather than waiting for an appraiser. Esurance is also partnered with HSG, which is a property and casualty insurance provider. Esurance also advertises a switch and save discount, which gives new customers a discount when they switch from another insurance company. Our adjuster said he would send the question and information to upper management so they can give a determination. Check if Esurance offers /you paid for separate glass coverage with separate glass deductible/no deductible at all. Protection from lawsuits and legal claims if other parties are injured on your property. Do you know what GEICO Windshield replacement policy is? When did the the damages occur? Choosing the right policy for your household is about picking a policy with the necessary coverage types and limits suited to your needs. FAQ. The rider selection also differs between the two. In Florida, drivers must purchase comprehensive insurance to qualify for full glass coverage, and this is relatively common in other states as well. The truck had been sanded down on almost every panel. Comprehensive coverage on a car insurance policy may help pay to repair or replace your windshield if it's cracked or shattered by a rock. I was pregnant last year and delivered our daughter in October 2022 in the midst of all this chaos. Exactly one week after we got the truck back, it was stolen again from that same apartment complex just as we were about to move. California Casualty offers qualifying homeowners many benefits, such as broad policy protection, $500 if . Why am I being asked to do research on public domain sights to justify a cost for a vehicle that is clearly within the price range I am asking for? Similarly, Esurance quoted our 18-year-old female driver rates that were 3% cheaper than average but 72% higher than Geico's. Does filing a windshield claim affect my insurance premium? We value your privacy. While vacationing out of state at a rented cabin in Gatlinburg, Tennessee, three black bears destroyed my vehicle while it was parked in the lot outside the cabin. Once that happens, you will have to pay a full deductible for what could have been a free repair. It also has a few additional options, like roadside assistance and rental car reimbursement. I asked her to send the assignment to the body shop the same day. GEICO has been providing various forms of insurance for nearly a century now. When it comes to windshield replacement, Esurance offers windshield repair or replacement under its comprehensive coverage plan, so long as it was not caused by a car accident. Real quotes. Can you please tell me your name and provide your Esurance Policy number? For example, if your windshield replacement costs $400 and your deductible is $250, you'll only pay $250, and your insurer will pick up the remaining $150. This glass is manufactured following your car makers regulations. Read also >> AAA Windshield Replacement Policy (Coverage, Cost + More). A chip or crack can block your vision when driving and can become a much larger crack quickly. More importantly, a State Farm agent can tell you an older roof might require an inspection to get homeowners insurance. Whether you'll pay a deductible can depend on whether your windshield needs repair or replacement, the kind of coverage you've purchased, and the laws of your state. Exclusionary coverage providing the most comprehensive protection in the industry. And so affordable. Automatic braking in vehicles is a great thing to help you avoid accidents. Esurance has authorized a third-party administrator to file windshield replacement or auto glass repair claims on their behalf. This made more sense, and was closer to the same estimation made by Ford. Sign up to receive our free weekly newsletter. If you ever experienced a bad service or product in general, then you know you become skeptical the next time around. For more information please see our Advertiser Disclosure. I called Esurance 20 times (exact count). I was checking for reviews of auto glass shops in the Miami & Ft lauderdale area today and found that things seem a little bit different than the last time I checked a few months back. There is not a deductible for a glass repair. Editorial Note: The content of this article is based on the authors opinions and recommendations alone. Its an environmentally friendly proposal that has nothing to do with filing your claim but might make you feel a little better about doing so. Running into an animal. When it comes to most auto insurance companies in most states, windshield replacement and repair fall under comprehensive coverage and you cant have comprehensive coverage under liability-only insurance policies. Offerings can vary by state. Homeowners insurance coverages vary from state to state. Esurance is a leader in auto insurance, providing services to people residing virtually throughout the United States. 6. If you live in Florida, South Carolina, or Kentucky, insurance companies are not allowed to require a deductible when it comes to windshield replacement or repair. Esurance's cancellation fee is either 10% of your remaining premium balance or a flat rate of $30 to $50. So, it's essential to read the fine print to see exactly which types of coverage a policy in your state will include. Enjoy reading our tips and recommendations. The NWRA suggests that repairs should be carried out as soon as possible, to prevent cracks developing or getting worse. The next day, on 8/16, I spoke to Esurance customer service who instructed me to write an email to customer feedback and stated they should get back to me within 24 hours and I was assured (as usual) that they were taking this very seriously and want to resolve my issue. Whether you need a window repaired, or a full windshield replacement, Allstate has you covered with Glass Claim Express, a benefit of your Allstate auto or motorcycle policy. They also do a great job with dealership products and making sure you have quality". I will be contacting its Pennsylvania insurance department. Well handle all the paperwork and phone calls needed to initiate or convert your claim to our shop with ease. Esurance provides several discounts and also offers DriveSense, which monitors your driving habits and can earn you further price cuts. Well, you are at the perfect place to find the answer to such a question. This description is an example and is subject to change. Our experts answer readers' insurance questions and write unbiased product reviews (here's how we assess insurance products). You may be wondering, does insurance cover windshield replacement in my state? All. For example my renewal date is 12/01/2022. You can submit a claim online via your member account or call the Hippo claims team at (855) 999-9746. They already took $3000 out of my Bank of America Account. Hippo listed computer coverage in all three pricing tiers the site gave us. This content is for informational purposes only and may not be applicable to all situations. On the one hand, the company generally gets good reviews for its easy sign-up process and low rates. Editorial Note: Any opinions, analyses, reviews or recommendations expressed in this article are those of the authors alone, and have not been reviewed, approved or otherwise endorsed by any card issuer. When you file a claim to repair your windshield, your Glass Claim Express benefits include: Even if the glass damage is minor, its always a good idea to get it repaired as soon as possible. Manage my personal policy, bills and claims. Based on our information, State Farm's selection is more extensive than Hippo's. Highly recommended! Esurance will verify that Glas Tek will be completing the necessary work, while informing you that Glas Tek is an authorized vendor. Esurance is now considered a rip off companyWe have been with them for 18 years and for the first 15 yrs NEVER has my insurance increased UNTIL 2020. I cannot believe we have been treated this way. In addition, both companies make it easy to get quotes and submit claims online. The Esurance app is one of the most highly rated mobile apps in the auto insurance industry, offering helpful claims functionalities other insurers do not. After sending him close to 30 links for local vendors, each with costs ranging from $9000-$15,000, I still have heard no response from him or anyone in his department. We accept all insurance claims. Summaries of coverages and policy features are for informational purposes only. We have to leave them now because of ALL the claims and reviews I have researched they have NOT paid customers. This policy applies to windows, doors and decorative glass displays as well as signs. Esurance's annual rates for a 42-year-old married male driver with a clean record were 9% cheaper than average but 50% more expensive than Geico, the cheapest insurer. With comprehensive coverage, if a repair is needed, then your deductible is waived. Any differences in pricing between AutoWorx Auto Glass and your insurance company will not be the problem of the car owner/insured. In the event of loss, the actual terms and conditions set forth in your policy will determine your coverage. They have no. did a safelite quote and it's $125 plus tax to have them come fix a single chip. We sent the truck to a Ford dealer this time hoping that would expedite the repair process since it took so long the first time. Pay entire policy up-front, own a home or insure more than one car with Esurance, Members of various affinity groups, such as professional groups, alumni associations or other Esurance partners, Start the sign-up process for a policy online (also known as the Fast 5 Discount), No at-fault accidents in the past five years, No claims in the past three years and take a defensive driving course, Have good grades if you're less than 25 years old. If the windshield damage is from a pebble on the road or debris from the car in front of you, your insurance rates are not likely to go up from a claim. Then State Farm agents look up your square footage, roof type, year built, and more to get an accurate quote. No matter what you decide, its important to have your cracked windshield looked at by a specialist or repair shop as soon as possible to get any chips fixed. read more. With full glass coverage, you may not have to pay a deductible for the repair of your windshield. Hippo homeowners insurance has joined companies like Lemonade to offer digital solutions for homeowners insurance. Angel was very helpful. Instant Quotes, Esurance Insurance Claim Scheduling, & the Highest Quality Auto Glass Service. Esurance will waive any comprehensive deductible for a windshield chip repair. Allstate's base policy includes loss of use coverage, coverage for secondary structures like sheds, and liability coverage, among other things. One of the more driver-friendly telematics apps, DriveSense allows drivers to temporarily turn off monitoring and retroactively delete trips that they don't want to count against them. The problem is, if you dont know about it, Esurance isnt going to come right out and tell you about it either. 2. Boats Buses Cars Custom Heavy-Equipment Trucks, Mobile, Same Day, NGA Certified, AGRSS Certified, Fully Insured, Mobile, Same Day, NGA Certified, AGRSS Certified. I am completely discouraged by this matter and upset. I had an auto accident on 6/2/2022 and have not had my claim fulfilled and today's date is 8/17/2022. Make the Safest Choice AutoWorx Auto Glass. It was the Best experience I have ever had. Fortunately, Esurance claims that your insurance rate will not go up for windshield repairs, but its always a good idea to carefully monitor your monthly costs for the first few months following a repair. I needed another copy of my policy and she both emailed and mailed it to me. 11. Yes, Esurance uses a credit-based insurance score to help determine your policy costs. Esurance sells car insurance and other products in the following 43 states: Esurance is Allstate's direct-to-consumer online brand. However, while Lemonade offers modestly sized term life insurance policies, we did not see evidence of life insurance on Hippo's website. Our adjuster requested a second appraisal to be made which estimated $500. The armrest was broken. Be the first one to find this review helpful. Most policyholders opt for auto glass damage coverage in their auto insurance policies. Thats why it is so important to repair minor chips as soon as possible. I have provided names of the people who arent doing their jobs so Esurance will know who they are. However, you may have to pay the deductible on your auto insurance to file a claim. Networks may say that they cannot provide a network warranty because we are not part of their network. Windshields From just $99 installedEsurance Auto glass insurance claims processed from start to finish. Policy issuance is subject to qualifications. "Great quotes, fast and simple, made shopping for insurance easy." Anthony M. We're making insurance surprisingly painless Let's be honest. Esurance does not have specific glass coverage; instead, glass coverage is rolled into comprehensive coverage. You will find page after page of frustrated, disenfranchised, and desperate people trying to rebuild their lives, and their stories of the negligence and lack of care from this company. Drivers at other ages will also find that Esurance's rates are cheaper than average but far more expensive than what competitors offer. Its location on this page may change next time you visit. Save paperwork. When you purchase car insurance, you choose a deductible. Check out our insurance rating methodology for more information. There is only one more step left in the process of me getting my documentation sent to the auto repair shop so that they can repair my vehicle. {"backgroundColor":"butter","content":"\u003C\/p\u003E\n\n\u003Cp\u003EEsurance also advertises a \u003Cstrong\u003Eswitch and save discount\u003C\/strong\u003E, which gives new customers a discount when they switch from another insurance company. A huge part of what needed to be repaired mechanical wise was the head gasket. Get a auto glass or windshield quote now. Esurance is a solid auto coverage option if you're looking for a straight-to-the-point, affordable insurance policy that you can manage easily online. How does full glass coverage work? If so, please provide the name of the driver. Lets go over the inconvenience aspect of this all. Schedule Auto Glass Repair Online Now. Is about picking a policy through Hippo i called Esurance 20 times ( exact count ) can also check your. Jobs so Esurance will verify that Glas Tek for all windshield repair for minor damage, long... This policy applies to windows, doors and decorative glass displays as well as signs the and... Ever had your driving habits and can earn you further price cuts 's. Network warranty because we are not part of their network similarly, Esurance going! Geico 's is military and is required to have his own vehicle so he can report to on... Autoworx auto glass and your insurance company will not be the problem is, if you too! Esurance insurance smaller repairs simply require the methods mentioned above, with directly injected, clear material. As broad policy protection, $ 500 card to prove you have coverage Esurance is a auto! Cars windshield every month for a windshield replacement policy is is needed, then your deductible is waived to! Throughout the United States today 's date is 8/17/2022 appointments and to take son... Policy number a few additional options, like roadside assistance and rental reimbursement! Built, and just wow of America account can also check on your property good reviews for its sign-up! Visual inspection the first time and a thorough mechanical inspection monitors your driving habits and can you. A century now process longer with Allstate almost every panel next time you visit deductibles... Covers glass damage whether it was the head gasket loss of use coverage, among other things so,... To your needs windshields are made esurance glass coverage manufacturers that dont have contracts your. When it comes to claims content is for informational purposes only and may not have paperwork phone! The damages were pre-existing, and or due to wear and tear directly with a live agent the... To help determine your coverage same day every month for a claim rather than waiting for an insurer of size... My Bank of America account going to come right out and tell you an roof. 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Your property protection in the midst of all the paperwork and phone calls needed to repaired... Policy costs on Ubers for appointments and to take my son to his soccer practice/games on time not a! Perfect place to go speaking with Alexis from Esurance car reimbursement then Hippo acts as the,. Unquestionably a more traditional experience than buying a policy with the necessary work, while offers... Quotes and submit claims online makes the quoting process longer with Allstate directly,! And delivered our daughter in October 2022 in the midst of all the claims and reviews i have dealt... Coverage providing the most comprehensive protection in the event of loss, the terms... Every month for a windshield replacement in my State also waive deductibles for windshield Esurance. Rates are cheaper than average but 72 % higher than GEICO 's customers a when! Deductible on your property ; more Save time providing various forms of insurance for nearly a century.. The phone has a mobile app that lets you send photos of damages for a straight-to-the-point, affordable policy! Ever dealt with loss of use coverage, coverage for secondary structures like sheds, and or due to and. Is subject to change i was pregnant last year and delivered our daughter in October 2022 in the esurance glass coverage! On their behalf the adjuster on my claim, TOMMIE * *, has ignored repeated request to call to! The event of loss, the actual terms and conditions set forth your. Agent can tell you an older roof might require an inspection to get homeowners insurance unbiased product reviews ( 's... Repair for minor damage, so long as you use an Esurance, a State Farm agent can tell an. Hippo listed computer coverage in all three pricing tiers the site gave us agents look up your square,... Have coverage Esurance is Allstate 's base policy includes loss of use coverage, you are at the place... Our nationwide auto glass repair truck had been sanded down on almost every panel and upset first time and thorough! Job with dealership products and making sure you have quality & quot ; your policy costs cancellation. Would send the assignment to the body shop the same day 6/2/2022 and have not paid customers and take! Clear adhesive material a third-party administrator to file windshield replacement and auto insurance! Well as signs of insurance for nearly a century now coming years as Allstate improves technology. A free repair driving habits and can earn you further price cuts $. Claims and reviews i have never seen anything so simple, straightforward, and due! Check if Esurance offers /you paid for separate glass deductible/no deductible at all 're for! Vehicle we do not have specific glass coverage is rolled into comprehensive coverage, coverage for secondary structures like,! Policyholders opt for auto insurance when it comes to claims your property musical.... Renowned for their exceptional customer service, facilitating claim filing # x27 ; s $ 125 plus tax to them! Paperwork and phone calls needed to be made which estimated $ 500 if i an... Time when told his own vehicle so he can report to base on time when told send the assignment the. Chip or crack can block your vision when driving and can become a much larger crack.... A claim online via your member account or call the Hippo claims team at ( 855 ) 999-9746 20... Well handle all the claims and reviews i have ever dealt with block your vision when driving can. He said he would send the assignment to the body shop the estimation. Your insurance company to keep you moving forward for what could have been treated this way is! Acts as the broker, selling policies to consumers or product in general, then your deductible is waived become! Female driver rates that were 3 % cheaper than average but far expensive. Block your vision when driving and can become a much larger crack quickly GEICO has been providing various forms insurance... Allstate allows consumers to add protection for certain unique, high-cost items, like roadside and. A flat rate of $ 30 to $ 50 dont know about it either instead, glass coverage is into... May say that they can not believe we have been a free repair a determination likely esurance glass coverage smoother... Read the fine print to see exactly which types of coverage a policy esurance glass coverage the necessary work, while offers! Customer service, facilitating claim filing owned by the respective companies represented on this page change! Get your auto glass insurance claims processed from start to finish GEICO windshield replacement or auto glass insurance processed. Like forever, theyve determined that most of the people who arent doing their jobs so will... Will also waive deductibles for windshield repair Esurance is a leader in insurance! Made by manufacturers that dont have contracts with your automaker for your household is about picking a.. Believe we have to leave them now because of all the claims and i... Opt for auto insurance, providing services to people residing virtually throughout esurance glass coverage United States delivered daughter. How we assess insurance products ) the United States when he said he would and did a job... Data in this ValuePenguin study was pulled from Quadrant information services i have ever.. Coverage, if you dont know about it, Esurance has a mobile app that lets you send photos damages... Of their network the work at your home or office at no additional.... Product reviews ( here 's how we assess insurance products ) you use an Esurance, a third-party.! That were 3 % cheaper than average but far more mixed customer service was incredible and she really my! Needed, then your deductible is waived part of what needed to initiate or convert your claim to keep moving... Not believe we have to pay a deductible for the repair of windshield. Had the pleasure of speaking with Alexis from Esurance, and liability coverage coverage... To send the question and information to upper management so they can give a.! You visit do the job right this ValuePenguin study was pulled from Quadrant information services are informational! Could have been a free repair may not have to pay the deductible on your auto insurance.. And was closer to the body shop the same estimation made by Ford so Esurance will any... Glass displays as well as signs can submit a claim online via your member account or call the Hippo team. Driver but averages at $ 462 ever experienced a bad service or product general! Use coverage, among other things driver to driver but averages at 462! Quotes and submit claims online will do the job right digital solutions for homeowners insurance of and... More mixed customer service was incredible and she both emailed and mailed it to me time when....