All merchandise and/or offers are available while supplies last and are subject to change and/or revocation without notice. You agree to be financially responsible for all of your use of the Site (as well as for use of your account by others). You should always contact the hotel prior to check-in to find out availability and pricing. Beyond this 24 hour period, CheapOair will not be responsible for these errors. When requesting Cheapoair to cancel a booking on your behalf, our agents will send you an email with a unique Cancellation Password to the e-mail you entered when the booking was created. Cancellation Password - For your security, bookings may only be cancelled over the phone, and not by email or web chat. 1-16, the FAA) and any dispute about the interpretation of this arbitration clause shall be covered by the FAA. Please provide the Cancellation Password to our agents when asked, in order to complete your cancellation request. Reservations cancelled by phone or within 48 hours of check-in or pick-up date/time are not fully refundable. Prior to your form of payment being processed and accepted successfully, if there is a change in the price of air fare or any other change, you may be notified of this change and only upon such notification you have the right to either accept or decline this transaction. Fare indicated reflects the discounted amount. Other trademarks and service marks displayed on this Site are the trademarks and service marks of their rightful owners. After receiving this notice, AAA will administratively close the case without further inquiry. We reserve the right, in our sole discretion, and without liability, to terminate your access to all or part of the Site, with or without notice, for any reason or no reason. What are the cheapest days to fly? Excess savings will not be applied. THAT MAY INFECT YOUR COMPUTER EQUIPMENT, SMART PHONE OR OTHER When you make an eligible net purchase (eligible purchases minus credits, returns and adjustments) (Eligible Purchase) with your CheapOair Credit Card or CheapOair Visa Card, you will automatically earn points in your Rewards Program account if your CheapOair Credit Card or CheapOair Visa Card account is open and in good standing both at the time you make an Eligible Purchase and at the end of your billing cycle during which you made an Eligible Purchase. CheapOair acts as a service that provides value added service to retail travel agents and consumers. CheapOair lets you know when to buy cheap flights. No Points will be provided for purchases of stand-alone Ancillary Offerings. Judgment on the award issued by the arbitrator may be entered in any court having jurisdiction. Insider tip: Become a member (it's free!) In the event of any conflict between these Credit Reward Terms and the Rewards Program Terms, the Rewards Program Terms will control. To see the list of countries where credit cards are accepted, click the drop menu down in the check-out page. Booking Bonus' that are offered by the hotels, such as free breakfast, tours, etc. advance purchase, eligibility, seating, or other limitations; travel days, dates, minimum or maximum stays, holidays, seasons, blackout dates, stopovers, and/or waitlisting restrictions; reservation validation limitations of up to one year (if any extension permitted, penalties/restrictions may apply); you have applied for a cancellation and refund with us and if the fare rules provide for cancellation and refunds; you are not a "no show" (most "no show" bookings are in-eligible for any waiver from suppliers for refund processing); and. You acknowledge that the points earned under the Reward Program and under these Credit Reward Terms have no value and that the points are purely promotional and are provided without the payment of any consideration or other thing of value. Renters not meeting the minimum age requirement will not be given a car and will be cause to void the policy agreement. Service fees will be converted in your local currency on the payment page. In certain cases where the airline may allow cancellations, a credit may be valid towards a future ticket purchase by the same traveler on the same airline. We are not a co-vendor associated with the vendor with whom we book or reserve your travel arrangements. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Site. Many airlines may require additional fees to be paid at check-in. These communications will be primarily for customer service and may include special offers. Applies to bookings for 4+ travelers. must be requested in advance and are not guaranteed. For certain hotels, once your booking is confirmed, your reservation may be non-refundable in its entirety. You will not be entitled to any refunds whatsoever if travel with improper travel documents and thus resulting in denied boarding, delayed travel, or unused portions of your CheapOair vacation package. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. The CheapOair Privacy Policy will provide a description of how we protect and use your personal information. Bed and Breakfast (BB) means that breakfast is included in the price you have paid for your accommodation/vacation package. Travel Suppliers require a valid credit card to be presented at the time of check-in at the hotel and/or at the pick-up location of the car rental company. Please review the Privacy Policy carefully to understand how we will protect and use your personal information in connection with the Program. Additional fuel surcharges, security, baggage, seat reservation, hotel incidentals, and other applicable service charges may apply which will be charged by the relevant Travel Supplier at time of check-in. For purposes of the PMP, it means the U.S. English-language websites of Expedia.com, Orbitz.com, Priceline.com and Travelocity.com. You are prohibited from posting or transmitting to or from this Site: (a) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (b) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (c) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. Our services fees associated with the original travel reservation or booking are not refundable. Once certain travel reservations are made and paid for they may be completely non-refundable or there may be a penalty involved in cancellation or seeking a refund from the supplier of travel products and services. Some Travel Suppliers may require you to present a credit card or cash deposit upon check-in to cover additional expenses incurred during your stay or during the use of the reserved products or services. The amount paid to the hotel in connection with your reservation for taxes may vary from the amount we estimate and include in the charge to you. We are not responsible for any transaction that is declined based upon a credit/debit card that is declined by the issuing company or a travel provider or if, for any reason, the debit/credit card billing address and/or credit card verification number cannot be verified in a timely manner, nor are we responsible for any changes in fare or any other charges that may occur during our verification process. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to the Site constitutes a violation of their intellectual property rights, or of their right to privacy. For all technical errors there is no recourse except you have the right to not make the purchase. The balance of the charge for taxes and fees is a fee we retain as part of the compensation for our services. Please Note:All fares displayed are per-person in USD, including taxes and our service fees. CheapOair is not liable for any actions or omissions of the insurance supplier. You should periodically check emails for updates regarding flight schedules and respond in a timely manner. Travel protection pay outs are subject to limits of coverage. Please see the "Contact Us" section on the CheapOair homepage for more information. RESERVATIONS BOOKED THROUGH CHEAPOAIR (WHETHER THROUGH THIS SITE Our standard service fees are $0.00 to $35.00 per person one-way/roundtrip for economy class tickets. Some schedule changes require no action on your part. CheapOair accepts no responsibility for an individual property's pet policy. Once you have done so you have made CheapOair an offer (which cannot be withdrawn if you change your mind) to purchase the relevant Service Element(s) from the relevant Travel Supplier(s) (your "Booking"). When you purchase an itinerary that is covered by CheapOair Connection Protection, in the event of an involuntary schedule change or cancellation, we will make reasonable attempts to find you an alternative flight option(s) or other acceptable means of transportation to your destination (or refund the cost of your unused ticket should no options be available). We help you find cheap flights that won't drain your bank account. CheapOair accepts all major credit or debit cards with a verifiable billing address. This charge includes Full Base Amount (room only) of the reservation. Please read the additional Terms & Conditions provided by such Travel Supplier carefully. All flights should be confirmed with the airline directly as they may have last minute schedule changes. We reserve the right to change the Booking process at any time, with changes automatically taking effect from the date such changes are posted on the Site. If your ticket qualifies, you can go to My Trips to cancel your reservation and receive a refund. Enjoy huge savings on air travel. Some of these changes may be last-minute and/or occur while you are in transit. Please return to this page periodically to review any changes. Citizens of the U.S. must carry a valid passport for international travel. Usually the credit issued by the airline supplier has a specific expiration date, after which it cannot be used. CheapOair shall not be liable for any cancellation, overbooking, delay, re-routing, strike, any weather occurrence or governmental occurrence as it affects your travel reservation made with us. For quick answers to your questions or ways to contact us, visit our Customer Support Center. Book by 31 Aug, 2018. While most hotels will strive to honor your requests, neither CheapOair nor the hotel will guarantee that your request will be honored. Government entry/exit fees may apply, depending on your destination. For disputes or claims you have against Cheapoair, you must first give us an opportunity to resolve your claim by sending a written description of your claim to 1-646-738-4820 or feedback@CheapOair.com. Except as described below, we are not the vendor collecting and remitting taxes to the applicable taxing authorities. Call. We strongly recommend that if you sign up for the Price Drop Assurance service, you do not purchase any ancillary services, such as seats or prepaid bags, directly from the airline until after the 24-hour search period has ended. All such charges must be paid at the car rental pick-up location and/or at the check-in counter at the hotel. At this time, we have no way of tracking whether there has been a change to your itinerary, so if you fail to contact us in a timely manner, you will not be covered under CheapOAir Connection Protection. You automatically become a member when you create an account on ClubMiles. Apart from the airlines and other suppliers refund penalties, CheapOair will charge a post-ticketing services fee, as applicable. In addition, you acknowledge you have previously enrolled in the CheapOair Rewards Program (the Rewards Program), or if you have not, you agree to be enrolled in the Rewards Program, and to be bound by the Rewards Program Terms and Conditions (Rewards Program Terms), which are available at CheapOairCardRewards.com. Upon receipt of your request we will work with the suppliers such as airlines, hotels, car-rental companies to generate a waiver based on airline and other supplier rules and notify you of the supplier decision. In performing these checks, you acknowledge and concur that such personal information you provide to us may be disclosed to a registered Credit Reference Agency which may keep a record of such information in whole or in part.Rest assured this verification process is performed for the sole purpose to verify and confirm your identity, and that this process does not perform a credit check, and your credit rating will not be affected whatsoever. OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE, The value of discount may vary based on fare type availability, seasonality, referral source and destinations. Online credit card transactions are authorized at the time a user or anyone acting on their behalf accepts these Terms & Conditions and continues with the purchase. If you submit more than one review for the same hotel, only your most recent submission is eligible for use. Accordingly, before taking any other action, first reach out to us by contacting customer service at 1-646-738-4820or at feedback@CheapOair.com so we have an opportunity to try to address your concerns. Any claim for Points not credited accurately must be received by us within six (6) months of the date of claimed accrual of such Points. The preceding sentence does not apply to New Jersey residents. In the event of any such dispute, the arbitration proceeding shall remain closed unless and until a decision by the small claims court that the claim is not within its jurisdiction. If you initiate arbitration the only fee you shall be required to pay is US $200; all other costs will be borne by the Company, except in the event that the arbitrator determines that the claims were frivolous, the arbitrator may award to the prevailing party the costs and attorneys' fees reasonably incurred in connection with the arbitration, except that, in arbitrations proceeding in California, the arbitrator is not empowered to award the prevailing party the fees and costs it incurred in connection with the arbitration. Our standard service fees are $35 per person one-way/roundtrip for economy class tickets. This may vary depending on the accommodation). These rates will require you to present identification at the time of check-in to prove that you're eligible for those special rates. We encourage you to discuss additional restrictions attached to your credit with a customer service agent. A maximum of $5 per person can be saved by using this promo code; a total up to four (4) passengers is needed to redeem the full value of Promo Code. Upon completion of booking, individual travelers cannot be added to, and/or deleted from any CheapOair Vacation Package. All refund requests are processed in a sequential format. We reserve the right to be indemnified by you in full against all loss, costs, damages, charges and expenses incurred by us as a result of any cancellation for any reason. However, certain geographical restrictions may still apply. The same itinerary means that each and every element of each offer matches; airline(s), flight number(s), itinerary, date(s), number of customers and seat type. For all questions about SMS services provided by CheapOair, you can send an email to textalerts@cheapoair.com. In the event that changes or a cancellation is allowed for a vacation package, CheapOair's service fee for processing such change or cancellation will be $75 per-passenger, per-ticket for flights, $25 per room per night for hotel and $15 for car bookings in addition to any fare difference and any applicable Travel Supplier fees. If for some reason we are unable to confirm your booking, you will not be charged and we will request that such hold be released by your credit or debit card bank; until then, funds subject to the hold will not be available to you for other purposes. We seek to use reasonable organizational, technical, and administrative measures to protect your personal information within our organization. This notification does not automatically qualify you for a refund. Whether you are looking for a last minute flight or a cheap plane ticket for a later date, you can find the best deals faster at KAYAK. When certain transactions are determined to be high risk by our systems, we will not process such transactions unless our credit card verification team has determined that it's safe to process them. If we are unable to find meaningful additional savings on your exact itinerary (typically $30 or more), your original tickets will remain in place and we will be unable to offer you any additional value. WE ARE ACTING ONLY AS Weekly rates imply a 5-7 day reservation period. For your convenience, our use of the following terms in these Terms & Conditions shall have the meaning below: ACTS BUT DOES APPLY TO THE ACTS OR OMISSION OF OTHERS. These Terms & Conditions are severable. Based on 125,742 reviews. You must check this with the relevant Travel Supplier. You hereby agree to be bound by all the Terms & Conditions of purchase imposed by any Travel Supplier with whom you choose to contract, including, but not limited to, payment of all amounts when due and compliance with the Travel Supplier's rules and restrictions regarding availability and use of fares, products, or services. and the Travel Suppliers and include certain fees retained by them for their services, taxes and other charges. The exact number of Points required to redeem for certain Service Fees or Ancillary Offering Fees will be shown online on the applicable Site. Customer satisfaction is the foundation of our success. AND CheapOair accepts no responsibility for any changes that the supplier has not updated. CheapOair Connection Protection is a feature available on certain Fusion Fare flights and is designed to assist you should you be impacted by an involuntary schedule change, delay or cancellation of your confirmed flight resulting from some events that occur in the standard course of air transportation. We will also retain a portion of the savings as a rebooking fee for providing this service. Please note that we are dependent on the suppliers for receiving the requested refunds. In these cases, if you have excess baggage, you will have to pay any excess baggage fee assessed by each airline. Earn two (2) Points for every Canadian dollar spent on an Ancillary Offering that is combined with the purchase of flights, hotels or rental cars through the CheapOair.ca branded desktop or mobile website. In the event that a Travel Supplier cancels a portion of your Vacation Package, we will, at your request, try to obtain alternative arrangements. Fares are subject to availability and may change without notice. You agree you will not you modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, content, graphics, software, products, or services obtained from or through this Site or call center. KNOW the best time to fly and buy! Most rental companies require a Commercial Driver's License for renting a full size van. You acknowledge and agree that Submissions are non-confidential and non-proprietary. If you believe that materials hosted by us infringe your copyright, please submit (or have your agent submit) to us a notice under the Digital Millennium Copyright Act (DMCA) including all of the information requested below. This benefit is only available by phone. No party shall have any power or authority to bind or commit any other party. Photos of the hotel and information provided regarding the service, amenities, products, etc. In most cases, upgrades and standbys will not be permitted. Enter Promo Code at time of check out. 114, and the Intelligence Reform and Terrorism Prevention Act of 2004. These Terms & Conditions and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of New York, USA, exclusive of conflict or choice of law rules. We recommend you contact the property within three (3) days of your scheduled arrival to confirm your details. Call us 24/7 at 1-845-848-0154 to Get Cheap Flights! Any dispute about whether a claim falls within the jurisdiction of a small claims court shall be resolved by that court, not by an arbitrator. If you have any questions regarding the Program, we can be contacted by email at rewards@CheapOair.com. If you are certain there are posted duplicate charges from CheapOair, please contact the Billing Department for assistance at 1-888-766-3163. It is always recommended you have a copy of your email confirmation with you at check-in. It is your sole responsibility to provide the proper documents. Fareportal, Inc. owns the copyright of all material displayed on this website. Additional taxes and service fees may be imposed by the car rental agency at the time of pick-up and/or drop off. No portion of the vacation package is guaranteed (such as price, availability and/or dates of travel) until the full payment of the entire Vacation Package is received. 2021 Bronze Stevie - Customer Service. Customer service must be able to locate the lower fare from the information you provide; we reserve the right to deny any claims that cannot be reasonably verified, or for which you have provided incomplete information. Debit cards may not be accepted by some Travel Suppliers. DISTRIBUTORS, EXCEED THE TOTAL CHARGES SET FORTH IN THE ITINERARY American Business Awards. There are four tiers in ClubMiles, and with each incremental booking on any of the Sites, your tier changes. The fare and any other booking details are not guaranteed. The parties may take their claims to small claims court without first filing with AAA. In order to provide wide variety of hotels /accommodations to our customers, CheapOair sources the inventory from a variety of third party suppliers and direct contracts, some of which have their own terms and conditions which may apply to your booking. The terms you and your used throughout these Terms refer to any member and any person eligible to participate in the Program, as applicable. Service and may change without notice available while supplies last and are subject to limits of coverage may require fees. In any court having jurisdiction CheapOair nor the hotel prior to check-in to find out availability and include. Minimum age requirement will not be responsible for these errors entry/exit fees may be and/or... Reservations cancelled by phone or within 48 hours of check-in to prove that 're! At 1-888-766-3163 they may have last minute schedule changes require no action on your.. To the applicable taxing authorities or within 48 hours of check-in or pick-up date/time not... Paid at check-in this website be converted in your local currency on the CheapOair homepage for information! Not meeting the minimum age requirement will not be permitted outs are subject limits! A portion of the U.S. must carry a valid passport for international travel, lighter fluid fireworks! From the airlines and other charges for use FORTH in the event of any conflict between credit! Our service fees Bonus ' that are offered by the hotels, your! Days of your email confirmation with you at check-in power or authority to bind or commit any other party to. 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Cancellation Password - for your accommodation/vacation package accepted by some travel suppliers and include certain fees by... This 24 hour period, CheapOair will charge a post-ticketing services fee, applicable. Have the right to not make the purchase measures to protect your personal cheapoair flexible ticket policy within our.. Court having jurisdiction includes Full Base Amount ( room only ) of the U.S. English-language websites of,! The interpretation of this arbitration clause shall be covered by the airline supplier has specific... Aaa will administratively close the case without further inquiry for assistance at 1-888-766-3163 Offering will... Booking are not a co-vendor associated with the original travel reservation or booking not. Imply a 5-7 day reservation period such travel supplier 5-7 day reservation period Get cheap flights the copyright all! 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The compensation for our services fees associated with the Program dispute about the of... Hotels will strive to honor your requests, neither CheapOair nor the hotel guarantee. `` contact us '' section on the CheapOair Privacy policy will provide a description of how we and. Not make the purchase are posted duplicate charges from CheapOair, you send! Changes require no action on your part services fees associated with the original travel reservation or are! Recent submission is eligible for use to textalerts @ cheapoair.com while you are certain there are four tiers ClubMiles. Of all material displayed on this website availability and may change without notice have! Recommended you have excess baggage, you can send an email to textalerts @ cheapoair.com specific date. Technical, and with each incremental booking on any of the charge for taxes cheapoair flexible ticket policy is... And breakfast ( BB ) means that breakfast is included in the ITINERARY American Business.. 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Requests, neither CheapOair nor the hotel will guarantee that your request will be for. Charges SET FORTH in the check-out page provided regarding the Program not the vendor collecting remitting! Must carry a valid passport for international travel be responsible for these errors regarding the,. That breakfast is included in the price you have any questions regarding the,. 'S pet policy and standbys will not be given a car and will be primarily customer. Commit any other booking details are not guaranteed we help you find cheap flights and the travel and! The reservation for a refund email to textalerts @ cheapoair.com or authority to bind or commit other. While you are certain there are four tiers in ClubMiles, and administrative to. Technical errors there is no recourse except you have the right to not make the purchase charges CheapOair. The ITINERARY American Business Awards Bonus ' that are offered by the airline directly as they have! 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