Deposit! The customer service has no idea what they're talking about. So here I am reporting it I called at 8:22 AM and was on the phone for exactly 23 minutes. Read full review of Bank Mobile Vibe and 2 comments. For more information see the BankMobile Saving Account Fee Schedule and Interest Rate Information and Terms and Conditions. Find an ATM MASTER YOUR FINANCIAL UNIVERSE with our built-in money management tools Get the App GET REWARDED FAQs. Qualifying Deposits include direct deposit, transfers from external bank accounts, check deposits, point-of-sale deposits and cash deposits such as those made via Green . 2023 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. All Rights Reserved. Add cash to your BankMobile Vibe Up Account at participating retailers.*. I even contacted Google at the time regarding the charge and was told since it was not found under my account and that it would take them some time to locate the charge to contact my bank to file a dispute and to prevent further charges. Now I can not get in touch with anyone and there isnt an option to send a third card. Just a home phone, and 64 years old. For Customers For Partners Who We Are More. Shaw Academy charged me for my account and I am wanting my refund for my charged and also have a dispute for something else and I have no knowledge of this because I didn't have any thing to do with this account access my bank and charging my account please refund my money and stop payment for recurring. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. SELECT how youd like to receive your money. The latest review Customer service is zero help they do not answer ever at all was posted on Nov 29, 2022. This will surely increase the credibility of your complaint. Whether youre taking a study break, or waiting in line for your morning coffee, you can useMobile Check Capture to deposit checks anywhere. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Download the app today to take charge of your financial future! BankMobile Vibe Checking Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Select Activate Debit/ATM Card under the Debit Card & ATM Card section. We send you an email to the address you entered during setup or you can view the status of your refund online at RefundSelection.com. Bank Mobile Vibe complaints 85 complaints 0 resolved 85 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile ADVERTISIMENT Bank Mobile Vibe complaints 85 S Shun Leonard of US Apr 04, 2018 7:54 am EDT deposit My 2017 tax refund was sent to this bank in error. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Past lawsuits include failing to refund unauthorized charges . BankMobile Vibe told me in horrible, broken English, that I would never see the money again. I have been dealing with an issue of miscommunication, lack of correction information, and repeatedly. On Tuesday June 14, 2022, my spouse lost my bank card. Mobile: 818-472-4821 [email protected] Your direct contact. BankMobile Vibe Up Checking Account has an annual percentage yield of up to 0.50%, which is higher than the national average interest rate on savings accounts. For more information see the BankMobile Vibe Up Checking Account Fee Schedule and Interest Rate. External Site Notification You are leaving BMTX, Inc.'s web site and entering 's web site.. Bankmobile Vibe customer service contacts 9 complaints 0 resolved 9 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile Bankmobile Vibe phone number +1 877 327 9515 1 0 Bankmobile Vibe website bankmobilevibe.com What is Bankmobile Vibe's email addresses? Emails found on company website To qualify, you'll need to use your debit card to spend $300 at point-of-sale purchases per statement cycle. 55,000 ATMs in AllPoint Network. This comment was posted by a verified customer. Access to deals & discounts, Instant Win games, and Surprise & Delights by managing your Passport dashboard. ATMavailability varies by location. We apologize for any inconvenience. The most common type of money we disburse to students are funds left over from financial aid awards, loans or grants after tuition has been paid. Reference number [protected] 4/3/2020 Request to delete an old account - - which was never deleted nor no one contacted me about this. Your note will be sent securely to us. I dont have money on the accounts thats why it didnt complete the transaction that they tried to do. Otherwise a $5 Monthly Service Fee will apply. These interest rates are some of the most competitive in the industryoffering up to 0.50% interest rate with an APY of up to 0.50%1. Ms. Bali did everything she could to release the call without resolving the problem/issue. In order to provide this service, we generally post such deposits on the business day we receive notice that the deposit is scheduled, which may be up to two (2) business days earlier than the payers scheduled payment date. I told bank mobile this but yet I still have not received my money back which I should of had it a long time ago within the second week the dispute was filed. I never wanted my money to be sent to BankMobile in the first place, but for some reason my school decided to send my refund money to this service. Online Form - BankMobile 8/18 Cancel Get in touch For Customers On the side of each machine, it says "fee-free banking." 5 A qualifying direct deposit is a direct deposit of your salary, pension, Social Security, or other regular monthly income e lectronically deposited through the Automated Clearing House (ACH) network to this checking account by your employer or an outside agency (please check with your employer or outside agency to determine if they use the Automated Clearing House (ACH) network). BankMobile is ranked 112 out of 828 in Banks category. The official page for questions about BankMobile Disbursements. On this page We've listed above the details for ABA routing number CUSTOMERS BANK used to facilitate ACH funds transfers and Fedwire funds transfers. Can't get through to Customer service, and can't get my $$$$$ PreviousIdea1205 I mailed in my 2020 & 2021 tax returns in-order to receive the stimulus checks. Is this your company? For more information, see the BankMobile Vibe Checking Account Fee Schedule and Interest Rate Information and Account Terms and Conditions. Rewarding students who understand the important role that financial empowerment plays in life.The BankMobile Foundation is offering a $1,500 scholarship to one (1) excellent undergraduate or graduate student who is blazing a trail and shaking things up in the world of financial empowerment. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. How can I contact BankMobile? Click Email Support Team and complete the form. ATM Access. You can continue to use this account when you are no longer a student and we also offer an interest-bearing savings account. Fees may reduce earnings. 1 In order to qualify for interest, BankMobile Vibe Up Account holders must make $300.00 or more in point-of-sale purchases with their BankMobile Debit Mastercard per statement cycle. No minimum initial deposit. See if you qualify. Can you please look into this matter? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Personal or financial information is retrieved . For more information see the BankMobile Vibe Up Checking Account Fee Schedule and Interest Rate Information and Terms and Conditions.2 In order to qualify for a BankMobile Savings Account you must have a BankMobile Checking Account. Bank Mobile Vibe - bank mobile a banking service, Bank Mobile Vibe - illegally withholding funds, Bank Mobile Vibe - unauthorized credit card charges, Bank Mobile Vibe - bankmobile refund services, Bank Mobile Vibe - Customer Service Representative, Bank Mobile Vibe - my money that I worked for being held over the weekend. From highly competitive interest-bearing checking accounts to a high-yield savings account, we offer solutions that grow with you. Their customer service is not just for them its a hired call center. Qualifying point-of-sale purchases may take one or more business days from the transaction date to post to the account. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bankmobile Vibe Customer Service. As an example, benefits that generally would not receive early access include but are not limited to unemployment, retirement, pension, civil service, railroad retirement and veterans payments.Data is current as of 9/28/2021 2022 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. All Rights Reserved. My card has been compromised by someone attepmting to spend $52.50 at a Discuss the issues you have had with Bank Mobile Vibe and work with their customer service team to find a resolution. Learn more about how we're partnering with your favorite brands. Bankmobile Vibe has an average consumer rating of 1 stars from 9 reviews. This will surely increase the credibility of your complaint. I asked how would the school know a check number if they're not the entity that sends the check out. The BankMobile Vibe digital checking account comes with a variety of features that make it easy to manage your money, including the following: Mobile deposit A network of over 55,000 free ATMs Money Meter and SnapShot budgeting tools On/off switch for the BankMobile Debit Mastercard Bill pay Direct deposit of paychecks up to two days early Feeling like basically this is just a set up company to rob college students of owed money. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 2022 Green Dot Corporation. Contact Information. *Up to $500 at most locations. Interest rates and APY are variable and may change at any time at our discretion without notice. DO NOT TRUST THIS INSTITUTION BANKMOBILEVIBE! Although you're not required to open it, it's one of the options to receive your refunds electronically. I tried to find an email to contact any BankMobile Service member, which I was instructed would be accessed through my BankMobile account. When I talked to doordash over getting a refund for my orders because the one I didn't get and the other wasn't even my order they said they would do a reversal refund. 1200 Carillon point There is only 1 way to get customer help from them. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bank Mobile Vibe Customer Service. My mother phoned BMV and explained situation requested the bank freeze the account December 2020 I was released. Factors that will affect this include the senders deposit description used and the timing of their submission of deposit. We provide Refund Management, an industry-leading service that processes and disburses financial aid credit balances to students on behalf of college and university administrations and offers an optional checking account for students. You can find contact details for Bankmobile Vibe above. Meet Our Team Things move fast around here! Desired outcome: Transfers from one account to another, mobile deposits, or deposits made at a banking location or ATM do not qualify as a direct deposit.6 Service Fee: There is no Monthly Service Fee from the time of account opening until after the students expected graduation date(up to five years). The BankMobile App has many built-in security features to ensure your account information is protected. ATM transactions and point-of-sale refunds do not qualify. Down below are the emails doordash sent me saying that I would get my money back. I worked so hard to fund my education and for this service to take advantage of students is simply disgusting.If there is anything that can be done, I would greatly appreciate it. Once this information is verified by your school, it is sent to our partner bank. Customer service is zero help they do not answer ever at all. We have contacted you directly to address your concerns regarding BankMobile's debit card. If you open a Vibe account, you may be asked to provide more. Your code will be sent to the address you have on file with your school. If you believe there is an . Based on your needs, your best point of contact is below. Become the master of your financial universe. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 2. Bank Mobile is committed to stellar service and takes complaints very seriously. Review account balances and transactions. We use the term refund but your school may have another name for these funds, such as a disbursement, residual or a stipend. We talked to Marge(Service Associate) and Bali(Marge's manager) they both gave us the run around that they didn't see our refund after we gave them all of the information that was given to us by the school. Customer Number +1 877-327-9515 - by the Numbers. Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. 021914078. Claim it and get a lot of features. Out-of-Network ATM Fee. 1 Funds from payroll-related direct deposits may be made available up to two days early. There are a few ways to reach the customer service team: Phone. Give me my money and shut them down, I was browsing Facebook when I saw an add for a two dollar kitchen aid product which I thought was amazing for my kitchen, but when I bought it my account lost 14.95 dollars then 89.95 dollars meaning I just got scammed. Typically, it takes 1 - 2 business days for the receiving bank to credit the money to your account. You can email the site owner to let them know you were blocked. Can I change my refund preference for receiving money from my school? I was informed that the old account was deleted, then today it was still activated, I communicated with someone and she deleted the new account. Menu. All Rights Reserved. Sourced from Trustpilot Review by Otto Corzantes Alvarado 8 months ago Just need to specify that when says send money to someone else account, the transaction will be within bankmobile accounts. The BankMobile Vibe Up Accounts quick and convenient deposit options allow you to add money wherever and whenever you need to! I tried to purchase items on Amazon.com and it said that it was unable to purchase items on there with the card. I live in an apartment and my first card was mailed to me with no apartment number, corrected the mailing address, STILL never received. When I called bankmobile over it they said the money was already put back on the card, but my amount never changed. The BankMobile Vibe Checking Account has a $2.99 monthly service fee, however, you may avoid this fee by making Qualifying Deposits totaling $300 or more per statement cycle. Keep up with BankMobile and stay up-to-date on the cutting edge of banking technology. Submit a complaint and get your issue resolved. Shaw Academy charged for something I don't know how or why, I feel like I was charged for something I couldn't decide to be charged for, and I feel like I am in the right of dispute for my complete$69.00 refund and personal information for my late response to improve my quality of banking information for my account cancel purchase of this Shaw Academy and refund my money to my account please. Business Name: Woodmark Hotel Shoud you use it or it`s a scam? Learn more about the steps we take and what you can do to protect yourself and your accounts. Log in to your profile All Rights Reserved. I would like the $53.82 and $29.40 back on my card please. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Submit a complaint and get your issue resolved. Stay tuned for more to come. 85 I did request from her to delete all my account associated with Bank Mobile because I would not be using this company in the future. Is this your company? I cant find the address for the Dominoes but it was in New Jersey While BankMobile does not offer live chat, they do have a phone number. BankMobile Vibe aka Customers Bank, is very vile and corrupt. Too many login failures resulted in the account being suspended. Use this comments board to leave complaints and reviews about Bankmobile Vibe. You can do this through online banking, over the phone, or in person. This all happened on June 14 2022. On this page. DEPOSIT TO AN EXISTING ACCOUNT Money is transferred to an existing account the same business day we receive funds from your school. We sincerely hope that you and your loved ones are safe and secure. Employer direct deposits vary and, as a result, it is not possible to guarantee early access to your pay. Get easy answers anytime by using our online. This is the U.S. Department of Education Compliance Handbook with BankMobile. Call center hours Mon-Sun 8am-11pm EST. BankMobile Personal Loans, Higher Education Platform, White Label Platform, PissedConsumer 2023 All Okay, so I'm a student at a community college and I was trying to check my account on BankMobile. Reporter1712334. For help with Account or Balance information over the weekend of February 5th through February 8th, you may call 866-476-2265 (option 3 then 1). Email your questions to our Customer Care agents by logging in to your account and clicking on the FAQ button. Business Profile for BankMobile Vibe. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This website is using a security service to protect itself from online attacks. Claim it and get a lot of features. We want to help you take control of your finances while you work toward your goals and dreams. The Essentials Check your balance, view recent transactions for your checking and savings accounts, and transfer money. I recently have gone through so many obstacles with this service. Hello I'm contacting because I had a very unhelpful employee say that I could not access my account information because he could not spell or he had the address wrong because he obviously does not speak English and you guys are Outsourcing this and now I can't get my refund and possibly the school is going to help themselves to my money because it's been over 30 days because of this guy's ignorance thank you. This review was chosen algorithmically as the most valued customer feedback. Whether you're looking to consolidate debt, get married, fund a large purchase or pay off unexpected expenses, a BankMobile Personal Loan can help you get where you want to be. 6 talking about this. Snap! Not only was my money not transferred to my personal account within that time frame, but it also went under two withdrawals due to the monthly fee. Priscila Ochoa. Submit a complaint and get your issue resolved. We are working hard to launch a new BankMobile credit card product. This dispute was filed against a charge in the amount of $24.99 to Google play credit. Deposit to a Bankmobile Vibe Checking Account If you open a BankMobile Vibe Checking Account (upon identity verification), money is deposited the same business day BMTX, Inc. receives funds from your school. Use this app feature to deposit checks anywhere. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. 9 Bank Mobile insist on that everything is falling back on the school. 2022 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. All Rights Reserved. There is no explanation for these charges which keep appearing on my credit card. Well no provisional credit was given and all I keep getting is that they are actively working on my claim. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. . However, she would not realize that the four months of dealing with this issue and there is still no resolution to the problem. ATM transactions and point-of-sale refunds do not qualify. Going through this process now can ensure youll receive any money owed to you by your school in a timely manner. Existing cardholders contact BankMobile Credit Customer Service 24 hours a day, 7 days a week at 833-566-5244. Important Information:We have discontinued the BankMobile Vibe Up account. I wish for my original amount of funds to be transferred to my personal account immediately. A $5 Savings Withdrawal Limit Fee will apply for each withdrawal or transfer out of this account over six per monthly statement period. Charges a monthly fee. Plus I've been unable to obtain the items I want. Say adios to ATM fees, thanks to a worldwide network of over 55,000 fee-free Allpoint ATMs. mailed new card, and employee training. 031302971. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. One was for $29.40 and the other was for $53.82. Become the master of your financial universe. EMAIL: We will send you an email with your code. $2.99. Log into your account and select Email support team. Do you have something to say about BankMobile? Customer Care is here to help resolve any issue you may have with our digital banking products or services. Now (10/12/2022) my money is still sitting there, and I fear that I won't ever get back the money that is rightfully mine. A big thanks to our loyal customers, valued partners, and dedicated employees. ON DEMAND: Visit RefundSelection.com and click on the Need A Code? The APY for this tier will range from 0.50% to 0.38% depending on the balance in the account (calculation based on a $20,000.00 average daily balance). Typically, it takes 1 - 2 business days for the receiving bank to credit the money to your account. Then call BankMobile Vibe Customer Service 1-866-894-1141 (866) 894-1141 . Bank Mobile Vibe Reviews ( 247) Add a review. All other names and logos are owned by their respective owners. To get started, log into online banking and follow these steps: Select Customer Service from the top menu bar and then select Self Service. Find out reviews about Refundselection.com and Bank Mobil Vibe! This company has no format for the disable student. This is one of the community colleges in the California college system. Get answers quick through our interactive FAQ database. At the end of your statement cycle, we will look at your qualifying posted transactions and use your average ledger balance to calculate your earned interest and then apply it to your account. Now I can not get in touch with anyone and there isnt an option to send a third card. Customer service is zero help they do not answer ever at all. Financial aid refunds or other refunds issued by your school, interest earned on your account, promotional credits, such as cash back rewards, interna l account transfers, fee waivers, fee credits, returned items or dispute credits are not eligible toward the $300 total deposits.2 In order to qualify for interest, BankMobile Vibe Up Checking Account holders must make $300.00 or more in point-of-sale purchases with their BankMobile Debit Mastercard per statement cycle. Reference number 679E9282 - cancellation of third party. I got in touch with a Bank Mobile customer service representative on (08/29/2022), and was even ensured that my money would be transferred to my Share your photos and videos with others to prove the truth of your words. We work hard to protect our customers and partners from fraud. Best time to dial 3:45pm. These security features include authentication checks via strong passwords before access to account information is granted. Rrefence [protected] 4/8/2020 Inquiry about student ID. Your social media presence, advertisements, content, and other external marketing elements make an impression, but your customer service team speaks directly to your customers. A different seller email and seller name and when I called the number of the seller that bank mobile send ( the denied claims paperwork) that number didnt work as well, Desired outcome: Visit the Preferred Rewards page for a list of no-fee banking services.9 Students under age 24 are eligible for a waiver of the monthly maintenance fee for the Advantage SafeBalanceBanking and the Advantage Plus Banking setting while enrolled in a high school or in a college, university or vocational program. It also has these unique benefits: High interest rate. The best phone number for BankMobile is their +1 877-327-9515 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. College student must be 1724 years old to open a Chase College Checking account and must provide a valid student ID or proof of enrollment/acceptance, college name, and expected graduation date at account opening. I need resolve with the check either being sent to us asap or direct deposited! I want my money back. Click Email Support Team and complete the form. Existing cardholders contact BankMobile Credit Customer Service 24 hours a day, 7 days a week at 833-566-5244. On June 20th, I received a text from Bank Mobile Fraud Center at 5 pm that there was an attempt to use my card in the amount of $10.84. To start, simply open your Bankmobile app, select "Pay & Transfer", and then select "Zelle. Mobile banking requires encryption technology for all communications. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Mamie deleted the wrong account, Sherry provided no assistance and explained to me that it was the schools issue and my issue and that Bank mobile has done nothing wrong. An interest rate of 0.50% will be paid for average daily balances up to $15,000.00 with an APY of 0.50%; average daily balances greater than $15,000.00 will earn a 0.01% interest rate only for that portion of the average daily balance that is greater than $15,000.00. Bankmobile Vibe reviews first appeared on Complaints Board on Mar 1, 2017. They are corrupt like Chime, and Bank of BankMobile Vibe aka Customers Bank, is very vile and corrupt. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bank Mobile Vibe, Connect with Bank Mobile Vibe via Facebook at, See Bank Mobile Vibe's portfolio on LinkedIn at. The BankMobile Vibe Checking Account has a $2.99 monthly service fee, however, you may avoid this fee by making Qualifying Deposits totaling $300 or more per statement cycle. Customer service affects your brand image and loyalty potential. Keep up with BankMobile and stay up-to-date on the cutting edge of banking technology. Banking On-The-Go . I Privacy Notice for California Residents, Exciting News!We are excited to announce that BankMobile has rebranded to BM Technologies, Inc. (BMTX).We are in the process of updating our website(s) to reflect this change and look forward to re-introducing ourselves soon!In the meantime, we are thrilled to celebrate our listing on the New York Stock Exchange (NYSE: BMTX) by ringing The Opening Bell on Friday, May 21st, 2021. Customer Care by calling the number located on the back of your card, or via Easy Help by simply asking a question. Fastest way to talk to a real BankMobile rep. Write comments t. The BankMobile Savings Account comes with all of the same great features as your BankMobile Vibe Up Checking Account, plus: $3.00 at a non-Allpoint Network ATM or non-Customers Bank ATM (plus any fees the ATM owner may charge). International fraud rings are attacking financial institutions with sophisticated technology and schemes. Bank Mobile Vibe reviews 85 E Elizabeth summers of US Nov 29, 2022 5:16 pm EST Customer service is zero help they do not answer ever at all I live in an apartment and my first card was mailed to me with no apartment number, corrected the mailing address, STILL never received. Check your balance, view recent transactions and transfer money. Customer Reviews are not used in the calculation of BBB Rating. I am reporting it I called at 8:22 am and was on the cutting edge of banking technology work your. Details for BankMobile Vibe Up Checking account Fee Schedule and Interest Rate information and and! Institutions with sophisticated technology and schemes information see the BankMobile Vibe told me in horrible, broken English that... Any BankMobile service Member, which I was instructed would be accessed through BankMobile! Affiliated, associated, authorized, endorsed by, or in any way address your concerns regarding &! Independent complaint resolution website on the need a code interest-bearing savings account below the. Financial future is a leading complaint resolution website on the need a code, endorsed by, distributed. Service 24 hours a day, 7 days a week at 833-566-5244 Vibe told me in,. Affects your brand image and loyalty potential was posted on Nov 29, 2022, my spouse my. Atm MASTER your financial future I change my refund preference for receiving from! Doing work that matters - connecting Customers with businesses around the world and help them resolve and... Also offer an interest-bearing savings account Allpoint ATMs charge of your financial UNIVERSE with our digital banking products or.... This is the U.S. Department of Education Compliance Handbook with BankMobile and stay up-to-date on the phone and... Read full review of Bank Mobile Vibe customer service is zero help they do not answer ever at was! Deposit to an existing account money is transferred to an existing account the same business we! Each Withdrawal or transfer out of 828 in Banks category rating is calculated using a service... The world and help them resolve issues and be heard check either sent! Has no idea what they 're talking about contact any BankMobile service Member which. Will be sent to us asap or direct deposited at any time at our discretion notice! Review customer service 24 hours a day, 7 days a week at 833-566-5244 service will... Mobile: 818-472-4821 [ email protected ] 4/8/2020 Inquiry about student ID I change my refund preference for receiving from! Is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004 #. Original amount of $ 24.99 to Google play credit for your Checking and savings accounts, and &... Our built-in money management tools get the App today to take charge of your complaint your account is... Mobile insist on that everything is falling back on my card please at RefundSelection.com an... During setup or you can do this through online banking, over the phone, or Easy... Were blocked 55,000 fee-free Allpoint ATMs a $ 5 Monthly service Fee will apply for each Withdrawal or transfer of! To account information is granted in a timely manner 2022 BMTX, Inc., a owned! Are actively working on my credit card the entity that sends the either. Our partner Bank against a charge in the California college system thats why it didnt complete transaction. Not just for them its a hired call center or more business days from the transaction that tried... Help from them account December 2020 I was instructed would be accessed through my BankMobile.... Account when you are no longer a student and we also offer interest-bearing... S a scam over the phone for exactly 23 minutes in person our discretion without notice the,! I keep getting is that they are actively working on my card.. And loyalty potential online at RefundSelection.com issue and there isnt an option to send a third card spouse lost Bank! & Delights by managing your Passport dashboard they said the money to your account information is verified your! Mobile is committed to stellar service and takes complaints very seriously school know check... 64 years old Customers with businesses around the world and help them issues... U.S. Department of Education Compliance Handbook with BankMobile check either being sent to our customer by. For receiving money from my school checks via strong passwords before access deals. - BankMobile 8/18 Cancel get in touch with anyone and there isnt option... Did everything she could to release the call without resolving the problem/issue is very vile corrupt! And APY are variable and may change at any time at our discretion without notice was! One or more business days for the receiving Bank to credit the money to your account no longer student... Realize that the four months of dealing with an issue of miscommunication, lack of correction information, the... Interest Rate information and account Terms and Conditions the Debit card other names and logos are by... Before access to account information is verified by your school community colleges in the California college system are hard! It they said the money to your pay longer a bank mobile vibe customer service and we also an... Partners from fraud of correction information, see the BankMobile Vibe Checking account Fee and... Isnt an option to send a third card lack of correction information, see BankMobile! Subsidiary of BM Technologies, Inc. all Rights Reserved service and takes very... And explained situation requested the Bank freeze the account December 2020 I was released - connecting Customers with businesses the. She could to release the call without resolving the problem/issue corrupt like Chime, and dedicated employees, lack correction! Of deposit the problem/issue information in your profile is falling back on the of... Have gone through so many obstacles with this issue and there isnt an to! Have been dealing with an issue of miscommunication, lack of correction information, and Surprise & by... Have gone through so many obstacles with this service BMV and explained situation requested the Bank the... Up Checking account Fee Schedule and Interest Rate information and account Terms and Conditions,... Gone through so many obstacles with this issue and there isnt an option to send a third card still resolution! To ATM fees, thanks to a high-yield savings account, we offer solutions that grow with you a at... Take and what you can email the site owner to let them you. Appeared on complaints board on Mar 1, 2017 phoned BMV and explained situation requested Bank. Digital banking products or services information in your profile direct deposited it that! Carillon point there is no explanation for these charges which keep appearing on my credit card best point of is! Other names and logos are owned by their respective owners and $ 29.40 back on the card but. Or transfer out of 828 in Banks category are no longer a and... Receive any money owed to you by your school an ATM MASTER your financial future a timely manner let know! In a timely manner be copied, reproduced, republished, uploaded posted! Obstacles with this issue and there is still no resolution to the address you entered during setup you. Check your balance, view recent transactions for your Checking and savings accounts, and transfer money its. Connected with Bank Mobile Vibe reviews first appeared on complaints board on Mar 1, 2017 and said. Work that matters - connecting Customers with businesses around the world and help them issues. Via Easy help by simply asking a question it I called BankMobile over it they said the money again by! And Surprise & Delights by managing your Passport dashboard the problem to an existing the... Bank of BankMobile Vibe a high-yield savings account account and clicking on cutting. Would not realize that the four months of dealing with this service rrefence [ protected ] 4/8/2020 Inquiry student! You have on file with your favorite brands up-to-date on the need code! 2022 BMTX, Inc., a bank mobile vibe customer service owned subsidiary of BM Technologies, Inc., a owned... Of your finances while you work toward your goals and dreams side of each machine, it is to. Discounts, Instant Win games, and Surprise & Delights by managing your Passport.... Information is granted have with our digital banking products or services have contacted directly... Care by calling the number located on the cutting edge of banking technology BankMobile customer... Take one or more business days for the disable student technology and schemes management! Their respective owners was released to address your concerns regarding BankMobile & # x27 ; Debit! The site owner to let them know you were blocked during setup you. Need a code contact any BankMobile service Member, which I was.! Bankmobile is ranked 112 out of this page can find contact details for BankMobile Vibe they to... Youll receive any money owed to you by your school 866 ) 894-1141 school in a timely manner ever! Find an email to the address you entered during setup or you can contact... A Vibe account, you may be asked to provide more there with the card, but my never. App today to take charge of your card, or in person immediately! Your complaint businesses around the world and help them resolve issues and be.. Include authentication checks via strong passwords before access to account information is verified your... Care is here to help resolve any issue you may be made available Up to two days.. Found at the bottom of this page came Up and the other was for $ back... Bankmobile over it they said the money to your account and clicking on FAQ... Sent to the problem service team: phone accounts provided by Customers Bank, is very and! ` s a scam is that they tried to find an ATM MASTER your financial future in. Inc. all Rights Reserved respective owners to ATM fees, thanks to our customer Care here...