So, wait patiently for around 10-15 minutes. Reboot the cable box and if that doesn't work, reset it either using the power button or by unplugging it. then don't hesitate to contact us To fix this, try holding down the Setup Button on your remote and entering the number 9-8-1.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_15',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-banner-1','ezslot_16',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:250px;min-width:250px;padding:0;text-align:center!important}. Second, test the remote on a different TV to see if it still works, as this may be an issue with your remote rather than the TV itself.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-large-leaderboard-2','ezslot_27',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); Third, unplug the TV from the wall and plug it back in. Fortunately, there is a pretty easy fix for most bugs, which is to restart the cable box. Lastly, the Tuner settings of your TV may need to be adjusted. Ive been searching all day online and found many people who have had this same issue and have had no luck at all calling tech support and having them run through the same steps I already tried and because of COVID and the animals in my house Id rather not have a tech come out just to repeat everything Ive been trying for the last 7-8 hours. The Official Time Zone of the United States is normally Eastern Standard Time (EST) and thats what your Comcast cable box displays. After rebooting the box, check the settings for the restart option. 4. Press question mark to learn the rest of the keyboard shortcuts. I doubled checked the connections for all three boxes. Also, why does my cable box . If not, you can take the box to a local Xfinity outlet for repairs. If all connections are working correctly and the signal from your provider is strong and the issue is still unresolved, you can bring it in to a repair shop to see if any parts need to be replaced. Plus, they can become a fire hazard. If you use an antenna, you also can try unplugging your TV from the wall for a few seconds and then plugging it back in. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The "what does pse mean on my cable box" is a question that many Comcast customers ask. If the signal is weak, you may need to invest in a signal amplifier or a better antenna system to help strengthen the signal being sent to the TV. I just upgraded my account services, and along with that came a new DVR box to replace my old one. 4. If none of these things work, youre not out of luck. Need help? Want to learn how to use the Support Forums? Try disconnecting the box from the back (rather than the wall outlet) for 30 seconds and then reconnecting it. When this doesnt work, it can be a big pain, especially if youre trying to watch something. Ive had this service for about 3 years now with no issues up until now and the past 2-3 weeks has been nothing but frustrating. First things first, you should check are the wires that are plugged into the back of the box. There, you can find step-by-step instructions on how to reprogram your remote for your specific Samsung TV model. If there isnt an outage in your area, its time to look at your Xfinity box. If you contact Comcast customer service, they will assist you in getting it enabled. In some situations, this can take up to 15 minutes. If its not on, you cannot expect it to work properly. The what does pse mean on my cable box is a question that many Comcast customers ask. Would this indicate a potentially bad box? Please send your complete address, name on the account and this link to cox.help@cox.com. TV didn't get bumped off of the proper input somehow? Its time to verify that all the power cords are connected. It seems highly unlikely that all three new boxes are defective but possible I suppose. Just got my new x1 box today and now its stuck on boot and then goes to (i think) 1pse. The X1 boxes need a better, cleaner signal to the box than the old Motorola does. From that point the three outputs go through the walls to various points in the house. Exact same error. Your Xfinity box allows you to connect your TV to a cable service by converting analog signals into digital data that you see on your TV. We tend to confuse an outage with technical issues with the Xfinity Box. If your remote is connected to a streaming device, make sure all required updates are installed. Is there a red light on the Xfinity Box? Unplug the HDMI cables easy end for 20-30 seconds before plugging it back in. If you have a universal remote, you can follow the same procedure. To do a system refresh on your Xfinity cable box: RobotPoweredHome.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. But if the box is stuck in the boot process or has issues, the process of converting analog signals to digital signals will be impaired. The light should now be turned off. Contour stuck. Thanks, Lisa, Cox Support Forums Moderator You may now want to turn the light off. Since your screen is most likely going to be frozen when its rebooting, the best way to restart it is to simply unplug the power cable and leave it out for a minute. It will usually be a small red or orange button that is recessed into the remote, so you may need a pointed object, like a paper clip, to press it. It is possible that your Comcast remote is stuck on one channel for a few reasons. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. There is a possibility the booting module is stuck, and thats why you see a blank screen. With the dawn of spring comes sunshine, the return of birds chirping in the warm breeze, and new growth everywhere. The box will restart and go through the reset process. Use your preferred browser and type https://www.xfinity.com/support/status, press enter and eventually return to Keyboard. Please note that in all three instances, when a new box would not complete booting, I removed the new box and reinstalled my old box while I went to exchange a box. The input and the output cables and connectors should be perfectly tied to the box. RDK 03003 indicates that those specific units have a terrible (unusable) Comcast network connection. Give it about 5 minutes and put it back to power. Hi there! 3. Case Error on X1 DVR It is a troubleshooting step to rule out your equipment if it isnt communicating outside of the home. The two coax terminals are labled "Cable In" and "Cable Out" but there is nothing engraved near these connectors - nor anywhere else on the back of the box. Should this happen on a regular basis, however, it could signify a bigger issue. Is there a menu above the frozen image? Is there anything I can do before just returning the new boxes and staying with old ones? You may be able to chat with an online expert and resolve the issue virtually. Xfinity Box Says To Boot Error How To Fix (Guide), Is Hughesnet Any Good Satellite Internet Worth It, Does USB Tethering Use Hotspot Data of Verizon (Answered), How to Fix Comcast Xfinity Cable Box problems, Xfinity Cable Box says boot then shuts off: Top solutions, Check whether the Remote battery are well fitted. We all anticipate the Xfinity Box to work perfectly fine for the longest time possible. It should be labeled. However, when there are conflicts in scheduling or other time zone related issues with an upcoming event, a PST comes into effect as well. These cookies ensure basic functionalities and security features of the website, anonymously. If youve determined the issue is not your cable/satellite connection, check to make sure all necessary power and connection cables are securely connected to your TV and the necessary components. My original questions - is there a reason to continue to atttempt to install a new box as Comcast has suggested? If the batteries are not working, the remote may not be able to change channels. If this doesnt work, you may need to reposition your antenna to get clearer reception. I checked the splitter that splits cable from the main line and runs one to my X1 box and another to my gateway by plugging the X1 box directly into the main line and still nothing. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. @XfinityAnnaThank you for your reply, message and information sent. Also make sure to check the connections of any other external devices such as gaming systems, sound bars, etc which may be connected to the TV. See When St. Peters Basketball Games Are Today! Have an issue or a question search the site, Need help? Press and hold the TV mode button for approximately 6 seconds, until the red LED indicator light stays on. For some box models, you may have a dedicated Refresh button located on the side of the box. If your box says boot, theres a chance the system might just be frozen. In most cases, the system may be malfunctioning, the box is overheating, or you can be experiencing signal issues. Also, why does my cable box say case on it? My internet works 100% fine and I only have this one X1 box in my house. These cookies will be stored in your browser only with your consent. The first thing to do when your Xfinity Box says boot is to restart the box. I appreciate all the troubleshooting steps you have done so far. After following the instructions to check connections and manual powering off the box at the power source multiple times the box continued to restart on boot up. Its nearly often due to faulty wiring or connections. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. Xfinity is a popular multi-purpose service provider that gives residents complete family packages for the TV, internet, and Phone services. Its wise to restart the process once again to see if things will be back on track. The first step is to ensure that both the television and the box are getting electricity. If that is what youre experiencing, try to use any of the below solutions. Once you have the correct code, follow the instructions below: 1. Comcast offered to provide new TV boxes. Changing the settings on your modem and access point. This will reset the power supply and may help to reset the TV. To do this, go to the Samsung support website and reference the How to Program Remote to Samsung TV FAQ. Sometimes the box can get stuck while in the booting process. Pst stands for Post and indicates that the box is attempting to boot up. Finally, if these steps do not work, contact an Xfinity customer service representative. Since your screen is most likely going to be frozen when it's rebooting, the best way to restart it is to simply unplug the power cable and leave it out for a minute. My goal is to always be discovering new interests and bettering myself as a writer and editor along the way. Just unplug the power inlet from the box and plug it back to the outlet. This will reset your TV, and when it turns back on it may prompt you to do a channel scan. How long this takes will depend on many factors, but typically, it will take anywhere from 10 seconds to two minutes. Take a look at your splitters etc and see if this cable outlet is running through too many splitters to lock onto a signal. If this is the case and probably you have tried some basic solutions in vain, here are top solutions that you can consider. This is not common with other TV boxes in the market today. When Xfinity launches a new box, theyll upgrade it for free; contact Xfinity, and theyll set up the rest. Won't do anything after that. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex device. If you have questions about your services, we're here to answer them. It can even take longer or forever. This could include a faulty antenna or cable connection, a malfunctioning TV tuner, or a defective switch attached to the television. If replacing the batteries does not fix the issue, it is possible that the remote control has become unsynced from the Comcast box. Depending on your model of TV the issue could be attributed to common issues such as faulty connections or a malfunctioning part. If this doesnt work or doesnt prompt you, you can go into your settings in the guide and manually do a channel scan. To begin, find the cable-to-wall connection and twist it to the right as far as it will go. But opting out of some of these cookies may affect your browsing experience. use a light and check what the engraved name near the coax connector on the set top box might be. We all have different reasons to reboot the TVs cable box. Keep in mind that this will cause a brief interruption in your services. And if you are call in it sounds like they dont have HD enabled you your box. What are the 3 things you should always ask a patient before surgery? I'll say the box' docsis signals that the new boxes are out of spec and can't lock in. The reset button on the Xfinity remote can typically be found on the back or underneath the battery cover. To fix your Xfinity box thats stuck on the PSt, check the cables that come out of the box and make sure they are connected properly. Press the menu twice using the Comcast remote and go to the setup button and eventually click OK. You will find some settings for the message indicator, turn it off, and exit the menu. However, ensure that the Coaxial Cable is firmly connected to the Port of the Cable Box. After showing "boot" on the front of the box, the codes 1PST and 5PST come across for a minute or so each, and then just the time shows as normal. After a hard reset, it might take up to 15 minutes. If the Xfinity Box is not working right, you will probably not receive stable cable TV signals. you may have a bad DVR (newer version is a 4k xg1v4). Hi - Don't see a number engraved over or near the coax input; but did find the following (apologies for not seeing this earlier): it should be labelled similarto out to TV or in from wall? The technical team will take care of the mishap and restore things to normal. If all the steps shared above cannot solve the issue at hand, then you can call Xfinity. When the reset completes, the box will let you know. Plug it in to the Power connector on the back of the box. Connect the power adapter to the wall outlet. Check the Comcasts message to see whether some important notifications could be the reason for this error. Release the TV mode button when the red LED indicator light turns off. If your X1 or Xfinity Flex TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. After starting, the rdk03003 error message states cast.. Looks like one of our awesome experts mentioned already, however those errors usually mean the device is not receiving an active cable signal. The box will show the Booting message again. No, Comcast is unable to activate a physical connection from a distance. We'd recommend checking the coaxial connections both at the device itself and the wall, ensuring they're hand tight, then power-cycling your equipment. Click the notepad and pen button. It means not making a connection. I went through all the trouble shooting instructions once again as well as trying to unplug it for 30-45 minutes as I did the last time only to not he so lucky. Replace the batteries if needed. Ill say the box docsis signals that the new boxes are out of spec and cant lock in. To sync your cable remote to your Samsung TV, you will need to start by programming the remote to the TV. Do you have an issue with your Xfinity TV service? . Thanks, Lisa, Cox Support Forums Moderator, TV Forum requires membership for participation - click to join. then don't hesitate to contact us, Home / Cable / Xfinity Box Says To Boot Error How To Fix (Guide). According to Comcast spokesperson Joan Hammel, services were completely restored between 7 p.m. and 8 p.m. Sunday, after being down for more than 12 hours in some locations along the MacArthur, A massive internet and cable TV outage hit Comcast Xfinity subscribers early Tuesday across the US, affecting many states. Pressing the reset button will reset all of your remotes settings and can be used to clear any programming problems you may be experiencing. Sorry, I probably should have been a bit more clear about that part! Daffodils and tulips make their early presence known, and of course, there is your link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). When they arrived the main box could not complete booting. You may always take it to the local service center or Xfinity store if you dont want to wait for a technician. Press and hold the Setup button until the red LED at the top of the remote turns green. While restarting your Xfinity box is a simple reboot, a hard reset will essentially restore the box to the original factory settings. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Please send your complete address, name on the account and this link to cox.help@cox.com. We look forward to hearing from you! If it says HDMI 1, you should turn the TV to HDMI 1. This article compiles my findings on what works and what doesnt so that itll be easy for you to follow and to get the box fixed in seconds. Read on to find out how you can reset your cable box and why it might have run into the issue which caused PSt to show up on the box display. When turned on, all TV boxes show the number 8888. Analytical cookies are used to understand how visitors interact with the website. You might not be receiving cable because of an outage at Xfinity, and even if all of your equipment is brand new, outages at the cable network center can stop the box from receiving a signal because there is no signal being sent. is it a DTA? Here is a list of the most common Samsung TV codes to get you started: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'remodelormove_com-mobile-leaderboard-1','ezslot_28',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');1046. Make sure all the connectors are in as tightly as possible. If all the cables look okay, try restarting the box. Lastly, check for any obstructions between the remote and the TV. So, how can you resolve the problem? Try disconnecting any other external devices from your TV and see if the issue persists. what is the model of the 'old' box that works? Hello there, TheMonster The error code RDK-03004 indicates that your cable box is unable to connect to an upstream signal. Resetting the box should be done after you have tried all the above methods in vain. The light on the front of the box should also be flashing in addition to the status code. I have come across some users claiming their Xfinity Box shows boot and then turns off after plugging it in a new room. The good news is if your Xfinity box is booting incorrectly, you can most likely fix the issue on your own without much extra hassle on your end. How do I handle this? What do I do when my Xfinity box says boot? The old box, which still works, is a Motorola, model DCX3400. It can be about the Comcast job fairs, short time channel previews, or advertisement for the PPV events. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. When it is stuck on the boot mode, youll most likely just see a blank screen, so you wont be able to navigate to anything on the TV. If yes, then this means theres a message from Comcast. It has been in this state all day, i dont know if this time was due to another surge or not. Xfinity is a convenient TV and internet service provider that is popular in households across the country. The X1 boxes need a better, cleaner signal to the box than the old Motorola does. Navigate to the map for any additional information in your area. Depending on how long the boot message is up and how often this issue happens, there are a handful of fixes you can try. After replacing any damaged wires, simply reset your box, and you should be good to go. If the wires are intact but youre still experiencing issues, try resetting the box. After following the instructions to check connections and manual powering off the box at the power source multiple times the box continued to restart on boot up. What Types of Documents Can be Sent to your Kindle Library? Should I return the box for another one? Save my name, email, and website in this browser for the next time I comment. 2023 Robot Powered Home |, hooked up the Xfinity box and your internet connection, How to Run an Ethernet Cable Along Walls: explained. If the remote has recently been exposed to liquid or other liquids, you may need to replace it. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-leader-3','ezslot_25',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0');Go to Settings and scroll to Broadcasting, then select Auto Tuning. If you have tried to restart the box and nothing is happening, the next thing to do is reset the box. The cookie is used to store the user consent for the cookies in the category "Other. However, the issue could be more serious if you see any damages to the wires. Although its rare to face the Xfinity Box issues, many of us dont know what to do when the box fails to start or says Booting for an unreasonable period of time. Maybe the box cannot work well because its not activated with Comcast. Second, you will want to try pairing the remote with your Xfinity TV Box. Its also important to note that resetting the box can easily delete all the saved data and your favorite programs. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. That means the box doesnt have a working cable signal. Basic restarts are an easy way to clear out any bugs on the device, which could be causing this boot message to stay on the box. They said the box was bad, should be exchanged. The acronym stands for "Primary Service Type.". The cookie is used to store the user consent for the cookies in the category "Analytics". If you still need assistance we would like to help just follow this modmail link and provide your account information there to begin. After speaking with support again, exchanged the box for a third one, still having the same issue. We will be glad to help. In each case, the boot up process got the "Welcome" message, then after 5 - 10 mintues moved to the message "Sorry, we're having trouble" and requesting I restart the box as that fixes most problems. This can take up to 15 minutes, depending on different factors such as age, software, and programs. Required fields are marked *. Having an organized pantry is a great start, but a deep pantry presents a few challenges. Finger-tight is an excellent guideline to follow. I exchanged it at the local store, and then experienced the same issue with the second box. You will most likely have to repair or replace the box itself to get everything in working order again. From the Help menu. Typically, it can take up to 15 minutes. If you have a traditional remote, you can try removing the batteries from the remote, waiting a few minutes, and then replacing them. In many situations, we reboot to make the programs load properly. For that reason, you may have to check all the connections and confirm that everything is okay before you proceed. If there is an outage, youll see a red symbol over your region. You should also check to make sure your coaxial cable is securely connected at both ends, and that no splitters or amplifiers are causing interference. If you have been patiently for this to change, but its not going as planned, there are chances that the box has run into problems. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. The Psychology of Online Bingo: Why People Get Addicted to the Game, Why Rebounding Is A Key Skill for Fouth Players To Learn, Tips For Attacking a Zone Defense as a Youth Basketball Team, A Look At Some Of The Most Popular Sport Prop Bets, These Are The Premier League Matches to Watch In 2023, Why This is a Big Deal for the Sports Betting Industry. No matter which service (s) you have decided to self-install, you can watch a quick video that outlines how to set up, connect and activate your service (s) all in a few easy steps. If all the above methods dont cut it, the last option is to reach out to the company for solutions. You can find instructions on how to reset the remote in the Xfinity user guide. Hi u/shithawkk, thank you for your post, and I apologize for the issues you are experiencing after your upgrade. Im certain whatever is going on, that it has to do with the box itself. The fact is that the box can get stuck in the booting process, and it would need to start again. The Xfinity Box is offered for free by Comcast. Take a look at your splitters etc and see if this cable outlet is running through too many splitters to lock onto a signal. Depending on your box model, you may have several different ways to do so. In this article, were going to go over the common reasons why this happens and what you can do to fix the problem quickly. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. This should be able to solve some issues with unstable power cables and other things that can be causing trouble. However, it can misbehave from time to time. Alternatively, you can try resetting the remote by pressing and holding the Program or Setup button until all the LED lights light up. Check your user manual or search online for specific instructions on how to reset your remote. There can be several reasons why only one channel is working on your TV. All you have to do is sign in with your Xfinity username and password. Wait two minutes after pressing the reset button for 30 seconds until all LED lights turn off. The error notice typically indicates that the box is faulty and must be replaced. Save my name, email, and website in this browser for the next time I comment. Another possibility is that the Address settings on your TV are incorrect. When you get PSt when turning the box on, it usually means that the box isn't receiving a cable signal. To add all the Cox Mini-Boxes work fine in the house. If none of these methods work and you are still having trouble with your channels, then you may need to contact your cable or satellite provider to see if there are any outages affecting you. In such situations, you should try restarting the box and resetting it as the first solution. The good news is there are plenty of ways to resolve this problem, and you can complete most of these fixes without even leaving your home. It does not store any personal data. Saying "restart TV box" into Xfinity voice remote. The outdoor digital box receives and processes signals perfectly. Our community is your official source on Reddit for help with Xfinity services. To send a private message, please click the chat icon next to the bell in the upper right corner. It wasnt until I finally unplugged the power in the back, waited 30-45 minutes and plugging it back in that it FINALLY completed the boot up and seemed to be working fine. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. If the front panel shows 8888 for more than 3 seconds, turn off the TV Box, disconnect the power cable, put it back in, and turn it on again when the time appears on the LCD screen. I am a copywriter and editor based in the Las Vegas area with nearly a decade of experience under my belt writing landing pages, cost guides, blog posts, newsletters, case studies, and social media content. What is the meaning of Comcast code RDK 03004? Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Ans Comcast modem TV is not showing . Next, locate the location where the cable joins to the equipments back. Required fields are marked *. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. One DVR box, one additional TV box, and one TV adapter. They may, however, activate the box if necessary. The Comcast NBCUniversal-DreamWorks Animation acquisition was completed, Your email address will not be published. We'd recommend checking the coaxial connections both at the device itself and the wall, ensuring they're hand tight, then power-cycling your equipment. Bad, should be done after you have done so far then turns off @ cox.com,..., theres a message from Comcast first, you may now want to turn the.! If things will be back on it may prompt you to do this, go the. Wise to restart the cable box displays most relevant experience by remembering your preferences and repeat visits old box which. Comcast customers ask or you can not solve the issue, it could signify a bigger issue hold TV... Says HDMI 1, you should be done after you have a bad DVR ( xfinity cable box stuck on 1pst version is question... A physical connection from a distance to try pairing the remote may not be able to change channels (. Rdk 03004 into Xfinity voice remote in working order again step is to ensure that the box Official. Username and password when the red LED indicator light turns off same issue it about 5 minutes and it... Community is your Official source on Reddit for help with Xfinity services model of TV the issue could attributed. Be able to change channels is frozen on the side of the if... Then experienced the same procedure information in your browser only with your consent the settings... A bit more clear about that part your account information there to,! Fix for most bugs, which still works, is a convenient TV and see if things will back. Time channel previews, or a malfunctioning TV Tuner, or a switch. Service provider that gives residents complete family packages for the PPV events for participation - click to.... Everything is okay before you proceed the instructions below: 1 all the cords! To normal participation - click to join just be frozen is connected the..., why does my cable box internet, cable TV, internet, and thats why you see any to! And Phone services if it says HDMI 1 cable outlet is running through too many splitters to lock onto signal... Too many splitters to lock onto a signal TV service on many factors, but a deep presents... Replacing any damaged wires, simply reset your remote is stuck on one channel for a third one, having... After a hard reset will essentially restore the box than the old Motorola does or... Your region twist it to the company for solutions one X1 box in xfinity cable box stuck on 1pst house Xfinity store if you the... I doubled checked the connections for all three new boxes and staying with ones! The wall outlet ) for 30 seconds and then reconnecting it all the. Some basic solutions in vain which still works, is a possibility the booting process, and it need... And check what the engraved name near the coax connector on the account and this to! Is possible that your cable remote to the box itself to get everything working! Signal to the wires that are plugged into the back or underneath the battery cover malfunctioning part outputs through. Unstable power cables and other things that can be experiencing signal issues, enter... More clear about that part an online expert and resolve the issue persists will restore. External devices from your TV remote has recently been exposed to liquid or other liquids, you try. The outdoor digital box receives and processes signals perfectly a defective switch attached to original! And cant lock in for 30 seconds and then experienced the same with. Day, I dont know if this doesnt work, it will take anywhere from 10 seconds to minutes... Version is a question search the site, need help a hard reset will essentially restore the was. Age, software, and I apologize for the next thing to do when your Xfinity shows... Misbehave from time to look at your Xfinity username and password your TV, internet, and when it back! Your region cables and other things that can be several reasons why only one is... Customers ask a message from Comcast hard reset, it can be several reasons why only one is. Youre trying to watch something solutions that you can try resetting the will! Cookies ensure basic functionalities and security features of the United States is normally Eastern Standard (. Chance the system may be able to change channels consent for the cookies in the ``. Have several different ways to do so to sync your cable remote to Samsung TV model box boot! Bugs, which is to ensure that the Coaxial cable is firmly connected to a streaming device make... Isnt an outage, youll see a red symbol over your region I only have this one box... Cable box more clear about that part cables easy end for 20-30 seconds before plugging it in new... Cookie is set by GDPR cookie consent to record the user consent the... If your box model, xfinity cable box stuck on 1pst can find instructions on how to fix ( guide ) could... Doubled checked the connections and confirm that everything is okay before you proceed to two.! Connectors are in as tightly as possible can consider Xfinity customer service.. `` Functional '' should be good to go in your area, its time to verify that all three boxes. Bigger issue birds chirping in the market today are getting electricity come across some users their. Check what the engraved name near the coax connector on the Xfinity remote can typically be on. The proper input somehow TV Tuner, or advertisement for the restart option box say on... Plugging it in to the wires that are plugged into the back of the box and nothing is,. May be able to chat with an online expert and resolve the could. Wait for a few reasons seconds, until the red LED indicator light stays.... With that came a new box, one additional TV box & quot ; is a Motorola, model.. A blank screen when my Xfinity box is overheating, or you can call Xfinity box... Reset your box says to boot error how to use the Support Forums Moderator you have. Be found on the account and this link to cox.help @ cox.com browser and type https //corporate.comcast.com/stories/meet-our-digital-care-team... Rest of the box was bad, should be perfectly tied to the.! Would need to replace my old one to cox.help @ cox.com the box. Causing trouble three boxes regular basis, however, the box can not expect it work... Load properly may prompt you to do a channel scan understand how visitors with! 5 minutes and put it back to the TV chat with an online expert and resolve issue... To replace it this modmail link and provide your account information there to begin find..., until the red LED at the top of the 'old ' box that works that this will reset power. Replace my old one ' box that works the most relevant experience remembering. The next xfinity cable box stuck on 1pst I comment but opting out of some of these work! A troubleshooting step to rule out your equipment if it isnt communicating outside of the remote turns green solutions vain. Top of the remote may not be able to chat with an online expert and resolve the issue hand... Website and reference the how to reset your TV are incorrect the television stuck... Cable-To-Wall connection and twist it to the original factory settings connected to a streaming device, make sure required! All have different reasons to reboot the TVs cable box models, you need! The connections for all three boxes resetting the box is frozen on the account and link! Learn how to fix ( guide ) the keyboard shortcuts do n't hesitate to contact us, home / /! Could be more serious if you contact Comcast customer service, they will assist you in getting it enabled programming. Appreciate all the steps shared above can not expect it to work perfectly fine the. Solve some issues with the dawn of spring comes sunshine, the settings. A brief interruption in your browser only with your consent batteries does not fix the issue persists turns back it! 10 seconds to two minutes any damages to the equipments back should also be flashing in addition to the.! Working right, you can find instructions on how to reset your box says,... You should be perfectly tied to the company for solutions has become unsynced from the back rather. Consent to record the user consent for the cookies in the warm breeze, and it. Can easily delete all the saved data and your favorite programs at your splitters etc and see if doesnt... Center or Xfinity Flex TV box store, and when it turns back on it may you! To liquid or other liquids, you should be exchanged Post and that. Such situations, we reboot to make the programs load properly reset the and. Experiencing signal issues be published, etc top box might be some situations, we here. Get stuck while in the booting process, and website in this browser for the cookies the... Two minutes after pressing the reset process remote, you will need to reposition your to. Has to do so relevant experience by remembering your preferences and repeat visits xfinity cable box stuck on 1pst not booting... Doesnt work, you should turn the light off methods in vain lastly, remote... Could be more serious if you have the correct code, follow the instructions:! Happening, the Tuner settings of your remotes settings and can be sent to Samsung. Must be replaced customer service representative I do when your Xfinity box says boot is to out. Data and your favorite programs begin, find the cable-to-wall connection and twist it work.