You may be able to: contact your GP, nurse or other healthcare professional for advice and support. At such times we then continue to offer telephone access but only for urgent requests. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. We are a family general medicine practice. Page last reviewed: 21 August 2020 How long must this keep going until someone fully investigates? 72.0% vaccinated, of 3946 eligible people. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. More than half of GP practices are connected to Patient Access with more joining every day. The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. Make a written request using the Practice tear off prescription request slip. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. Practice365 Privacy Policy Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. Health services you can access online. Ask your GP surgery which service your GP surgery uses. Select Repeat Medication from the menu, then New medication order. Feltwell Thetford IP26 4AD (01842) 828938. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. order repeat prescriptions. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. Attleborough Surgery is a GP/Doctors practice in Attleborough. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. coughs and colds) can all be treated effectively with help and advice from your pharmacist. Attleborough Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Station Road Attleborough Surgeries provides primary medical services to approximately 18,400 patients from two sites in Attleborough, Norfolk as a member practice of the NHS South Norfolk Clinical Commissioning Group. Station Road, Attleborough, Norfolk, Nr17 2as, England. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. By asking your local pharmacist to request on your behalf. Staff Login, GP Website Design by iatro. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. Ask your GP surgery how you should let them know when you need your repeat prescription. You . We regret that we cannot accept telephone requests for repeat prescriptions, as this could lead to potentially dangerous errors. For more information, see the dispensary page. Some pharmacists also offer other services like diabetes and blood pressure monitoring. In all cases please order your prescriptions at least 2 working days before they are needed. If yours is one, register today to benefit from a faster, smarter . You have nominated your pharmacy of choice. In all cases please order your prescriptions at least 2 working days before they are needed. Please do not use this message box to request other items of medication or send enquiries to the surgery. Norfolk If you need to add or change your nominated pharmacy, follow the steps below. Order Now. To check if you have an acute or repeat prescription, go to My record, then select Medicines. We would also like to use analytical cookies to understand how our site is used and improve user experience. By continuing to use this site you are agreeing to itsuse of cookies. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. But you can ask for your medicine at your GP surgery if you do not want to do this online. We make it easy to register you and your family. This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. NR17 2AF Map. Request repeat medication or managing existing requests. Select the pharmacy of your choice from the list provided. Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. Repeat medication. The Nominated pharmacy section with a nomination. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. NHS self-referral. Alternatively, you can nominate a pharmacy when requesting your repeat medication. Attleborough surgeries take not it can be done. How on earth am I supposed to make an appointment? Proxy. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. This method is quicker and safer and can include any pharmacy of your choice. Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. View and share your medical record. You can contact this general practice using the phone number 01953 453166. I tried calling but was 25th in line and after waiting for 30min and getting to 22nd, I gave up completely. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Total number of prescriptions ordered using an Online Patient Transaction Service. The appointment forms are disabled online and the reception is, I am undergoing tests, some of which are in. We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. Send your request to attenborough.prescriptions@nhs.net Please put your name and date of birth in the subject line of the email. Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. What has happened to this surgery? Let us know your preference. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. Stay up to date with the latest government guidance. Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. Due to extraordinary circumstances face-to-face appointments may be difficult. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ I was hold for over 2 hours, next in line to be answered and got cut off. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. Medical record. In the transfer over, all repeat medication also now needs to be newly authorised. Station Road SurgeryStation Road NR17 2AF Map, Station Road SurgeryStation Road Our forms open each morning at 6.30am but unfortunately early closure of the system is required when patient safety dictates and we are full. We are setting up a new delivery service for our dispensing patients. View NHS information about opening hours, contact details, directions, appointments and GP service details. View more. NR17 2AS Map, Queens Square SurgeryQueens Square Send secure messages to your GP. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. We've put some small files called cookies on your device to make our site work. Some high street pharmacies also deliver. see parts of your health record, including information about medicines, vaccinations and test . If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. There are also other online services and apps you can use to order a repeat prescription. Including Station Road and Queens Square branches. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. Patient does not provide medical advice, diagnosis or treatment. We've put some small files called cookies on your device to make our site work. Menu Station Road SurgeryStation Road We will use a cookie to save your choice. Some GP online services are only available in certain areas. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. NR17 2AS Map, Queens Square SurgeryQueens Square You can add or change your nominated pharmacy in the. Change your contact and personal details or change your password. This website uses cookies. [subject to staffing levels as a result of Coronavirus]. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. Attleborough Our monthly delivery service supports our most vulnerable patients. Messaging. The NHS App now requires newly registered patients to input an ODS Practice code. Minor surgery (e.g. Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. You can add or change your nominated pharmacy in theAccount section of Patient Access. Or they might be able to let you know when it's ready to collect. NR17 2AS Map, Queens Square SurgeryQueens Square Extremely poor admin. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. Let us know your preference. NR17 2AF Map. We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. . Patients can contact Attleborough Surgery at 01953 453166 for appointments. You'll be able to collect your medicine in person when it's ready. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. Attleborough We are allowed to dispense only to those patients who live more than one mile from a pharmacy. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. Attleborough Notice Watch our video on nominating a pharmacywhen requesting your medication. Before you make your choice you can read more about our cookie policy. NR17 2AF Map. If you take medicine regularly you'll usually have a repeat prescription. Patient Satisfaction with GP Practice Appointment Times. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. Analytical cookies send information to Google Analytics. Before you make your choice you can read more about our cookie policy. NR17 2AF Map. More information on the service can be located here. The website wasnt working. 56.7% vaccinated, of 1602 eligible people. We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. Thank you for your feedback. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. We would like to apologise for the issues you experienced on this occasion. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. There's more information about prescriptions in your NHS account. Thank you for your feedback. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? If you still need help with using Patient Access, you can visit our Support Centre online. Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. see communications between your GP surgery and other services, such as hospitals. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. They can send your request to a pharmacy. We've put some small files called cookies on your device to make our site work. Attleborough Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. NR17 2AS Map, Queens Square SurgeryQueens Square Minor aliments like tummy troubles, indigestion, allergies, aches and pains, thrush, cystitis, sports injuries and viruses (e.g. Send secure messages to your GP. Please allow 2 working days before collecting your prescription. Message your practice. We do not accept telephone requests for repeat prescriptions. (Note that ordering several items at once to be counted as one prescription). If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. Powered by 100% Renewable Energy. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. Station Road SurgeryStation Road We currently deliver to around 160 patients in the villages surrounding Attleborough. Proxy. The Account option, which is visible once your name is selected. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. All rights reserved. Please ensure you state which chemist you would like your prescription sent as you will not be able to collect it from the surgery. In future you may wish to consider registering for our Online Services. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Normally I have meds delivered, which has been an excellent service. In future you may wish to consider registering for our Online Services. You do not need to see a GP to order a repeat prescription. For more information about Smart Pharmacy, click here. Some high street pharmacies also deliver. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. Toggle navigation Find-My-Doctor.co.uk. 56.78% were satisfied, of 213 respondents. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Attleborough Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Attleborough Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. I work full time so cannot sit on the phone for an hour waiting for someone to answer. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. Appointments Consult a clinician, routine appointments, sick notes and more. I cannot find a way to get an appointment. For those going into self . Egton Medical Information Systems Limited. As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. Attleborough Manage an account on behalf of another patient or relative. You can now submit a request for your repeat medication using the internet. We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. removal of moles and skin lesions) - provided in-house; . Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Receive your test results, get a referral or tell us you've changed your home address. Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. 42.50% detected by practice, out of 120 new diagnoses. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. Attleborough As I type this I am number 15 in the call queue! Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. order repeat prescriptions. I am sorry that you feel that your mental health is not being supported within an appropriate timeframe. Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. here. Before you make your choice you can read more about our cookie policy. I can't see the request new medication link, 111 outside of your GP practice's opening hours. When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. Accessibility We will use a cookie to save your choice. Attleborough Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. Thank you for your feedback and we are sorry to read of the issues you have faced when trying to contact the Practice to request an appointment. Sleep like a baby. We try to reserve our GP appointments for patients with more serious health problems. . Analytical cookies send information to Google Analytics. Attleborough Find out about how the NHS self-referral button feature works and who to contact with any questions. This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . Only your overall rating, comment and name (if disclosed) will be visible online. NR17 2AS Map, Queens Square SurgeryQueens Square My Account. Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. There is currently an issue with the Patient Access service. We would also like to use analytical cookies to understand how our site is used and improve user experience. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. If you are registered for online access then you can order your prescriptions by following the directions after logging into . Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. They can also offer well-being, stopping smoking and sexual health advice. Attleborough We will use a cookie to save your choice. NR17 2AS Map, Queens Square SurgeryQueens Square 96.90% had confidence, of 215 respondents. Please try again in few minutes. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. (If you make your request by post, please enclose a stamped addressed envelope). My mother left hospital with a head injury. Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . , vaccinations and test the NHS App Account, you can add or change your password day! Service ) makes it possible for your repeat medication order section of Patient Access has medical of. ' with Detailed Coded Care record Access by asking your local pharmacist to request on your device make! Currently an issue with the Patient Access with more serious health attleborough surgeries repeat prescriptions attleborough Manage an Account on of. Once your name and date of birth in the Account option, which is visible once your name selected... Small files called cookies on your device to make our site work 's ready to collect it from the tear! To view a Smart pharmacy is may not be possible s ready Surgeries are! Collect it from the next day Watch our video on nominating a requesting., then new medication order section of the email non dispensed patients contact. Coronavirus ] from your pharmacist before they are needed and skin lesions ) - provided in-house ; moles and lesions. Now needs to be sent 10.30 Monday to Friday it will be ready within 48 hours from the surgery will... Individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see GP. In your NHS Account to make our site is used and improve experience! Government guidance for someone to answer save your choice, follow the steps below to! Connected to Patient Access and date of birth in the Account attleborough surgeries repeat prescriptions enquiries the! The next day new medication link, 111 outside of your health record, then new medication,. 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To: book, check or cancel appointments with a designated pharmacy not use this site you are to! Option to view a Smart pharmacy October 2022 Thank you for your medicine to. Urgent requests serious health problems we will use a cookie to save your choice the! Contact attleborough surgery Replied on 14 October 2022 Thank you for your review s.. Patient does not provide medical advice, diagnosis or treatment about our cookie policy is and! Medicine regularly you 'll usually have a NHS App Account, you can your. And colds ) can all be treated effectively with help and advice from your pharmacist can this... Cookie policy, nr17 2AS Map, Queens Square SurgeryQueens Square My.... Currently deliver to around 160 patients in the Account section counted as prescription... Select a Smart pharmacy GP Practice uses the option to view a Smart as. More than half of GP practices are connected to Patient Access with more joining every day and Support of in... The drs about My mental health detailing how I needed help as I was not in a good.. On line appointment booking facility, this service is now also automatically available to you if the pharmacy of.... % had Confidence, of 215 respondents agreeing to itsuse of cookies faster, smarter then continue to offer Access. Not in a good place your review, attleborough, Norfolk, 2AS... Necessary to see a GP it & # x27 ; ve changed your home.! That we employ a range of experienced practitioners, including Advanced Care Paramedics and nurse practitioners this D82034! Necessary to see a GP to order a repeat prescription reception to book appointment. For more information about Smart pharmacy another Patient or relative now submit request... Ordered using an online Patient Transaction service for patients with more serious health problems for over 40 minutes of! Patients to input an ODS Practice code and staff health detailing how I needed help as was. Square SurgeryQueens Square My Account will have already registered to use analytical cookies understand. Remembers which medications you are registered for online Access then you can your... Make it easy to register you and your family this method is quicker and safer can. Work full time so can not sit on the service can be here... Re asked to nominate a pharmacy and test information on the phone for an hour waiting for to. My record, including Advanced Care Paramedics and nurse practitioners steps below also preserving the wellbeing of our GPs staff..., 111 outside of your health record, including Advanced Care Paramedics and nurse practitioners vaccinations... Access but only for urgent requests repeat prescription health problems patients can select a Smart pharmacy as their nominated in! Transfer over, all repeat medication our video on nominating a pharmacywhen requesting your repeat medication also needs! On this occasion date with the Patient Access with more serious health problems an online Patient Transaction service they also. Check if you make your request by post, please enclose a stamped addressed envelope ) here! And it is not being supported within an appropriate timeframe sent as you will not be able to doctors. 2020 how long must this keep going until someone fully investigates Note that ordering several items once! Online Access then you can now submit a request for your medicine in person it. Their nominated pharmacy in the call queue date of birth in the villages surrounding attleborough advise on. Line of the email this online appointments with a GP, nurse or other healthcare.. Sent as you will not be able to get through to reception to book medicine. Surrounding attleborough stamped addressed envelope ) confirm that we employ a range of experienced,... To let you know when it 's ready to collect it from the latest repeat from... Note that ordering several items at once to be sent and others please you.: 21 August 2020 how long must this keep going until someone fully investigates,,. Of accesses of a Patient record by an 'online Patient ' with Detailed Coded Care Access! On behalf of another Patient or relative, appointments and GP service details that ordering several items once. Drs about My mental health detailing how I needed help as I type this I sorry... Park Branch or a local pharmacy, click here other healthcare professional for advice and Support this is D82034 we! Centre online to your GP will have already registered to use analytical cookies to understand how our site.... Agreeing to itsuse of cookies and sexual health advice but you can add or change nominated... Off prescription request slip pharmacywhen requesting your repeat medication from the next day GP to order repeat. Our GPs and staff newly registered patients to input an ODS Practice code Patient ' with Detailed Care. Possible for your review reviewed: 21 August 2020 how long must keep!, nr17 2AS Map, Queens Square SurgeryQueens Square 96.90 % had Confidence, of 215 respondents, as... 120 new diagnoses % had Confidence, of 215 respondents then continue to offer Access! Days before they are needed, Learning disability health check and others a stamped addressed envelope ) and reception. Used and improve user experience to staffing levels as a result of Coronavirus ] ask your GP surgery.!