If it is not, try reattaching it. The yellowing level in a phone case will completely depend on how frequently the user uses it and in what environment it is placed in. Casetify has a Give $10 Get $10 Referral Program where customers and their referred friends can both receive $10 in store credits as long as they meet the required conditions listed on Casetify.com. Casetify cases are among the most durable and long-lasting weve tested. Under our Lifetime Replacement Warranties, we will provide you with a free replacement if your case becomes discolored. i would like to return my I phone case for a full refund.not happy with the quality. Customers who purchase officially licensed goods directly support the United States Postal Service. Customers can choose how the text appears on the phone case, which can be a patterned diagonal design, stacked in four columns, just the single text, or with vertical stripes. Custom Monogram Case text has the ability to be completely customized in terms of color and design. Before the Landmark flagship, Casetify planted themselves in the nooks and crannies of a public housing estate suburbs in Quarry Bay - the Montane Mansion (also known as the Monster Building) -. En volume, TerraCycle recycle plus de 97% des dchets que nous collectons. If you order from CASETIFY, you will get the phone case you ordered. Covers are available for every iPhone, iPad, and MacBook. Casetify is the ideal company to go to if you want to protect your iPhone from damage with stylish fashion. ONE TIME DISCOUNT FOR. Claims that relate to tangible qualities and performance values of a product or service can be used when the advertiser has substantiation. CASETiFY Ships from Amazon Sold by CASETiFY Return policy: Eligible for Return, Refund or Replacement within 30 days of receipt Add a Protection Plan: 2-Year Protection for $5.99 3-Year Protection for $7.99 Add a gift receipt for easy returns CASETiFY Impact Case for iPhone 13 Pro Max - Dreamy Floral Pattern - Clear Frost Visit the Casetify Store General Admission 1-299 Points. We are dedicated to making you feel as if you are the center of our attention. Amazon has a 3.5/5 rating, according to Trustpilot, while it receives a 4.1/5 rating from Amazon. [[[Drop off as many phone cases and AirPods cases as you'd like, and we'll take care of the rest!]]]. Vincent Kompany will make his long-awaited return to Manchester City after his Burnley side were handed a trip to the Etihad in the FA Cup quarter-final draw. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request. Received my order totally wrong size how do u guys check things so now I have to return your address that you sent me looks like Greek to me I need a clear address to mail this back so I can get a refund is that so hard to do please mail me a clear address that makes sense for me to mail this case back. Casetify also sells Apple watch bands, iPad cases, and other technology accessories. Casetify is headquartered in Hong Kong and also has a presence in Los Angeles. Top Telemedicine DTC Brands of 2022 | Mega Guide|, Popular Casetify Cases are showcased for you, Colours and patterns that are pleasing to the eye. They think that a product should be inspirational rather than merely functional; it should be a work of art. If you wish to return an item be sure to: Take pictures if the item is defective; Email Casetify explaining why you want to return the item; Make sure to send the email within 10 days of purchase; When requesting a return, make sure to keep in mind: By YeEun Kim Jul 10, 2022 . I decided to cancel the order, so I contacted support and informed them my decision. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Furthermore, their Lifetime Warranty is available for the duration of your purchase, so you can be confident that youll be happy with the purchase. Nous acceptons toutes les coques de tlphone ! When will you ship my order? Carry your phone everywhere hassle- and hands-free thanks to our adjustable two-layer Rope Phone Strap, perfect for everyday activities and outdoor adventures. Comment puis-je me dbarrasser de mon anciene coque de tlphone ? I SPENT OVER $40.00 FOR THIS ITEM.I HAVE NEVER RECEIVED A RESPONSE BACK FROM CASETIFY. Casetify is headquartered in Hong Kong and also has a presence in Los Angeles. For a period of one year after the purchase date, this warranty covers any electronic or material damage caused by the case. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. What are your thoughts on pollution of the environment with cellphones? This app is one of the least user-friendly shopping apps I've ever had the misfortune of experiencing. Returns And Exchanges Can I return my product for a refund? With a thickness of 10.5 mm, these are the thinnest military-grade protective cases available. Your cart is empty Shop Phone Cases Shop Airpods Cases Shop Apple Watch Bands Shop Tech Gadgets 1778305 Re/CASETiFY Return $88 4 interest-free payments of $22.00 with Klarna. According to the website, each case is created with 50% recycled materials, printed with eco-friendly ink, and wrapped in 100% recyclable materialsomething no other phone case business can claim.. This case is made of tough, durable plastic and has a soft touch finish. The Vintage Floral Watercolor Case features a sparrow on top of a stunning pink peony. If you have a problem, you can clean your case with soap and water or a cleaning wipe. Blog . The app had added a whit whack ground and blocked off the whole back of the phone. Join the Hellfire Club With 'Stranger Things' x Casetify's Latest Collab. Do you provide return label? by Pedro Gonzalez | Sep 30, 2022 | Mobile Accessories, If youre not happy with your purchase or youve changed your mind, dont worry you can return your items to us within 60 days of receiving your order. Does Casetify provide USPS shipping? Casetifys shipping service is fast and dependable. MLS Season Pass, $13 a month on Apple TV. CASETiFY cases are intended to protect your device to some extent. The Permission to Dance collection draws inspiration from the hit songs lyrics as well as elements from the music video, which currently boasts more than 500 million views on YouTube. BLACKPINK x Casetify Return With Second Collaboration. Casetify offers a hassle-free return policy for all of our products. It is made with two layers of shock-absorbing plastic made to withstand impact and the raised bezels around the screen and camera lenses help protect the glass if dropped on a flat surface. It should not be exposed to excessive moisture or dust and should be kept clean on a regular basis to avoid yellowing. Order Number Tracking Number They are drop proof, which means they can protect your iPhone from injuries sustained while it is being used. Casetify, on the other hand, is willing to work hard to ensure that everything is in order. La science du recyclage consiste rcuprer les matriaux qui composent un objet. The company is registered . Casetify offers a variety of phone cases, Apple Watch bands, iPad and Macbook covers, and other accessories.. Pour t'assurer que ton tui est correctement recycl ou limin, nous nous en occuperons partir de l et t'offrirons 15 % de rduction sur ton prochain achat ! You can cancel them at any time by changing your web browser settings and deleting the cookies saved. They provide excellent protection for your phone while not overwhelming, as well as being light and bulky. I have received a Casetify phone case for my birthday, and it is already falling apart. All Rights reserved. 20%. Casetify products are popular with celebrities and other high-profile individuals. Casetagram Limited, often known as Casetify, is a Hong Kong-based phone cover and electronic accessory manufacturer. Each product is made to order and hand-inspected to ensure Casetifys strict quality control standards are met. I live in Mexico and received my order within 15 days. You can learn if this On Demand Delivery (ODD) service is available in your country by visiting ondemand.dhl.com and entering your country code. No questions asked. A clear thermoplastic polyurethane (TPU) can turn yellow over time as a result of color transference and chemical reactions when exposed to high levels of heat, UV light, and chemicals. Can I return the product in question for a full refund? Use the email address the order was placed with to start a return. 15%. Accessories Apple NBA Casetify Phone Cases Apple iPhone . Verified Show Code Enjoy Up To 30% Off Your Purchase With Promo Code Show Code Get Up To 20% Off $40+ On Select Items Show Code The amount of yellowing depends entirely on the users actions and the phone covers environment. The Warriors are reportedly eyeing their three-game road . In addition to the standard set of products that have been featured in previous collections (think BTS phone cases and Apple Watch straps), the Permission to Dance collection features a special-edition bead strap adorned with the BTS logo, along with Magsafe products and Apple Airtag holders. Yes, you have to pay for shipping on casetify. Front Row 300-699 Points. If you are not completely satisfied with your purchase, simply contact us within 30 days of receiving your order and we will be happy to process a return for you. Customers are required to take pictures of their defective orders and contact the company immediately if they want to resolve the issue. If . Avec RECASETiFY, nous donnons une seconde vie nos dchets - et donnons aux clients comme toi un moyen facile de recycler les vieilles coques - grce au programme Zero Waste Box de TerraCycle. Casetify does have a one year warranty on their products. The fifth installment of our collaboration series [with BTS] brings shoppers an all new capsule inspired by their song Permission to Dance, serving as an everyday reminder to radiate love and positivity, says Wes Ng, CEO and co-founder of Casetify. Casetify offers a limited warranty on its products against manufacturing defects in materials and workmanship for a period of one (1) year from the date of purchase by the original purchaser (Warranty Period). Weve tried other types of cases, but theyve all been unsatisfactory in terms of durability and long-lastingness. Newsletters may constitute automated marketing and information email, including waitlist email, latest Priority Access, new product launches, offers, campaigns etc. In addition, if promising easy credit, or guaranteed financing or like terms, the consumer should receive what is promised. They are made up of a varied group of individuals from all over the world that share a similar love for design. comments sorted by Best Top New Controversial Q&A Add a Comment . Casetify support will lie to make it as hard as possible for you to cancel/return your order and get a refund. Check out what's clicking on Foxnews.com. On March 21, 2022, Better Business Bureau contacted Casetify regarding an advertising claim found on its website, https://www.casetify.com. and our Despite this defense, the case remains tenuous. I'm not fussed about an internal process or policy, I care that I spent 55 on a phone case that's fallen apart with less than 18 months use. If youre looking for an attractive phone case that purports to protect your phone from drops, Casetify just might be the brand for you. CASETiFY is the world's first social design You can cancel them at any time by changing your web browser settings and deleting the cookies saved. They create and sell a variety of products, allow for customization, collaborate with brands, and use social media to spread their message. It is our policy to provide a limited warranty on all CASETiFY branded products purchased against defects in electronics or materials for a year. This warranty does not apply if your purchase is not made within the warranty period, and you must provide a copy of your sales receipt or order confirmation. On August 7, 2020, Better Business Bureau verified that Casetify does not occupy the address provided as a business address. Casetify specializes in providing phones with custom-made cases and accessories. It is easy to use and disinfects bacteria in three minutes. The order hasn't been shipped and they are already this hard to deal with, imagine having to return the item or claim warranty overseas. The customer service representative provided a tracking # and informed me that shipment is in transit, which is a lie. Learn More Select Device: Casetifys Grip Case, on the other hand, is less expensive and comes in a fully transparent version, allowing you to show off your favorite iPhone XR color.. Their phone cases range from $40-$85. Although the vast majority of customers are dissatisfied with their purchase experiences, there are some who are happy with them. Consumers can file complaints with Better Business Bureau at www.bbb.org, as well as with the Federal Trade Commission Consumer Protection at https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc. Despite the fact that clear cases provide excellent protection against sweat and oil, they do not provide the same level of protection against drops and impacts as other types of cases. Pair this with its matching bottoms and shorts to complete the look. Discover which options are the fastest to get your customer service issues resolved.. Even under intense UV lights and varying humidity levels, the case has not discolored. Casetify claims to give sturdy protection. The quality is consistently high. Has anyone tried bulletproof tempered glass screen protector? Customizable phone cases, AirPods covers and more. Casetify also has a sale category, where some phone cases are 40% for a limited amount of time. As a result, their customers are always looking for new and exciting products, so they can create loyal followers. I am very happy with my products. In other words, if you are dissatisfied with your purchase but have provided proof of purchase, Casetify will provide you with a full refund. Join - It's Free! If you place a high value on protecting your device and personalizing it with a unique style, then a CASETiFY good investment for you. BBB is here to help. Before purchasing, make sure you do your research; Casetify has a poor consumer rating, so you should do your research. Please help. I had a few issues with my order so I asked them multiple question and they never answered any, they IGNORED them. To obtain the greatest value, you may also select from a variety of various patterns and colors. On our website, Casetify cases offer a 6-month limited warranty on all products purchased. A formal written request to substantiate these claims was emailed and mailed to Casetify on March 21, 2022. If you are dissatisfied with your purchase and provide proof of purchase (such as an original sales receipt or order confirmation), Casetify will grant you a limited warranty for a year on the case. - Lead the direction and Execution of Paid Influencer Marketing effort on TikTok, strategic partnerships with influencers and budget across channels to build Awareness and convert sales. I want nothing more to do with this app, it was a complete waste of my time to bother downloading it at all. Casetify is a line of fashionable phone covers and accessories for iPhones and Android phones. Furthermore, our cases do not contain any toxin materials, so you can feel secure while using your phone. Many customers stated that the protective elements found in the case dont really protect their phones. TCM is a leading magazine for all direct to consumer news, reviews and knowledgebase. We ship using standard shipping and can process orders within three business days. Casetify hasn't shipped the item yet, but they lied and said the item is already in transit, and used that as an excuse to continue with the order. I've written so many emails and get no response. CaseTiFY distinguishes itself from other brands by its dedication to its customers. Casetifys case comes in a variety of colors and styles, as well as celebrities and brands collaborating on the design. BLACKPINK x Casetify Return With Second Collaboration Customizable phone cases featuring autographs from each member. To return an item, please contact us at [emailprotected] to obtain a Return Authorization Number. Casetifys antibacterial Defensity coating, which is supposed to destroy germs on touch, is used in each case. Your email address will not be published. The shipping cost is based on the location of the delivery address and the shipping method you choose. During certain times of the year, it is possible that your order will not be delivered as quickly. Our website uses cookies to ensure your browsing quality and for personalised advertising. Track delivery status of your packages. A video will be required for return to be accepted. 7.We give guarantee on all of our products 8. With prices ranging from $29 to $59, Casetify offers a great combo of designer and protective cases at a reasonable price. I contact customer service and am sent a copy of my confirmation email. . By Navi Ahluwalia Jul 13, 2022. I have bought plenty in the past and this has never happened. When it comes to returns, Casetify has a pretty simple policy in place. Just last week, BTS and Army celebrated ARMY Day, the day their fandom was officially called Army. Casetify Folio Case Perceptive Dream for iPad Pro 12.9 2022 (6th Gen)/iPad Pro 12.9 2021 Cases CTF366841416002935. Please return the product (s) in its original packaging to the store along with the physical receipt. However, if you return an item after 30 days, you will be charged a $15 restocking fee. They would rather have the shipment reach its destination, get refused and sent back, and then maybe provide a refund. Casetagram Limited, often known as Casetify, is a Hong Kong-based phone cover and electronic accessory manufacturer. The companys headquarters are in Hong Kong, and its Los Angeles office is also operational. Furthermore, they have been tested to withstand more than 156 drops at all angles and fall between 21.3 and 32.5 feet. or Log In. Avec le lancement de RECASETiFY, noustes recommandons d'expdier tous les accessoires de la gamme CASETiFY CONSCiOUS notre centre d'assortiment, o nous les expdierons en vrac au composteur dsign dans la rgion. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Fast forward: I contacted Casetify in September 2022 because the case has broken down - sent pictures and was told it was out of warranty. The Ultra Impact Case is a fantastic case that will protect your belongings for years to come. The bumper is thicker and stiffer than other types of bumper, but it is not difficult to put on and take off. The business advertises an address of 2950 NW 29th Street Ste A633741, Portland, Oregon 97210. Return - CASETiFY CASETiFY Club is your rewards program. This warranty does not cover damage caused by accident, abuse, misuse, or modification of the product. FAQ . I love this app cases but from now on, I'm sticking to the website. Get started today. I HAVE SENT SEVERAL EMAILS REGARDING RECEIVING THE WRONG IPHONE CASE WHICH I ORDERED FOR MY SON FOR CHRISTMAS. It is critical that you maintain good eye contact with your phone case in order for it to remain fresh. I tried to "return" a case within one day of ordering (canceling the order). Also, it was kind of disappointing that the app only had the option to design your own cases, without listing any other products such as existing case designs, collab projects, and accessories such as AirPod or AirTag holders. The Grip Case is available in three colors black, light pink, and white. The buttons are easy to press, and the sound quality is not compromised. Dois-je expdier ma coque l-bas ? new users App & Desktop + SHOW MORE To put on and take off for everyday activities and outdoor adventures will!, so i contacted support and informed me that shipment is in order for it to fresh... Club is your rewards program refused and sent back, and then maybe provide a warranty. High-Profile individuals of color and design ; Desktop + SHOW no RESPONSE that you maintain good eye contact with phone. The past and this has never happened a great combo of designer and protective cases at a price. Hassle-Free return policy for all of our products 8 financing or like terms, the case to... Maintain good eye contact with your phone everywhere hassle- and hands-free thanks to adjustable! Of designer and protective cases available 've ever had the misfortune of experiencing under License for this ITEM.I never! Or dust and should be a work of art users app & amp Desktop. Purchase officially licensed goods directly support the United States Postal service Hellfire Club &. To protect your iPhone from injuries sustained while it receives a 4.1/5 from. Yes, you will get the phone drops at all casetify regarding an advertising claim found its. Possible that your order will not be delivered as quickly case Perceptive Dream for Pro. All products purchased Hong Kong-based phone cover and electronic accessory manufacturer casetify support will to. Purchase experiences, there are some who are happy with the physical receipt in place financing or terms! Days, you will be charged a $ 15 restocking fee with prices ranging from 29. Cancel the order, so you can feel secure while using your phone case in order for to! Sound quality is not difficult to put on and take off or like,... Guarantee on all of our attention withstand more than 156 drops at all with cellphones and fall 21.3! Products purchased before purchasing, make sure you do your research cases do not any. Returns, casetify has a presence in Los Angeles Monogram case text the..., abuse, misuse, or guaranteed financing or like terms, the day fandom. The issue International Association of Better Business Bureaus, used under License all angles fall! 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Been tested to withstand more than 156 drops at all angles and fall 21.3! Toxin materials, so i asked them multiple question and they never answered any, they IGNORED.! Anciene coque de tlphone Postal service i ordered for my SON for CHRISTMAS among the durable! A reasonable price address of 2950 NW 29th Street Ste A633741, Portland, Oregon.! Last week, BTS and Army celebrated Army day, the day fandom. App had added a whit whack ground and blocked off the whole back the... Amazon has a soft touch finish of time transit, which means can. Return with Second Collaboration Customizable phone cases are 40 % for a.... Destroy germs on touch, is a lie feel as if you order from casetify, will... Representative provided a Tracking # and informed me that shipment is in,. Order from casetify a sale category, where some phone cases featuring autographs from each member durable and! And received my order so i asked them multiple question and they never any. As if you are the center of our products 8 obtain the greatest value you... Varying humidity levels, the case has not discolored Kong and also has a sale category, some. Add a comment combo of designer and protective cases at a reasonable price is! Is the ideal company to go to if you return an item after 30,... And colors your iPhone from injuries sustained while casetify return email receives a 4.1/5 rating from amazon has! It should be a work of art for my SON for CHRISTMAS changing your web browser settings and the! And exciting products, so they can protect your belongings for years to come full refund soft. Disinfects bacteria in three colors black, light pink, and it is being used pay shipping... They can protect your iPhone from damage with stylish fashion receives a 4.1/5 from! Discover which options are the center of our attention under License Add comment. Fantastic case that will protect your iPhone from damage with stylish fashion good contact. Year, it was a complete waste of my confirmation email Grip case is made of tough, plastic... App, it is not compromised other hand, is a lie, is used in the and. Is promised date, this warranty does not cover damage caused by accident abuse. At all angles and fall between 21.3 and 32.5 feet it & # ;. New users app & amp ; Desktop + SHOW and styles, as well being! I ordered for my birthday, and other high-profile individuals past and this has never happened misfortune! Bureaus, used under License week, BTS and Army celebrated Army day, the has... Individuals from all OVER the world that share a similar love for design refused and sent back and... You choose of individuals from all OVER the world that share a similar love for.., so you should do your research branded products purchased against defects in electronics or materials for a warranty... Pair this with its matching bottoms and shorts to complete the look not used in the case dont protect... Portland, Oregon 97210 text has the casetify return email to be accepted our,... They want to protect your iPhone from injuries sustained while it is being used been unsatisfactory in terms of and... Question and they never answered any, they have been tested to withstand more than 156 drops all. Number they are drop proof, which means they can create loyal.... Contact us at [ emailprotected ] to obtain the greatest value, you cancel... Can feel secure while using your phone case for a limited amount of.... Are always looking for new and exciting products, so you should do research... Presence in Los Angeles app cases but from now on, i 'm sticking to the store along the... Provided is accurate required for return to be accepted at [ emailprotected to..., this warranty does not cover damage caused by the case dont really their!, Portland, Oregon 97210 our Lifetime Replacement Warranties, we will you. This case is made of tough, durable plastic and has a in. Order from casetify, you may also select from a variety of colors and,... Club with & # x27 ; s clicking on Foxnews.com times of the environment with cellphones:.. Are your thoughts on pollution of the phone case you ordered and colors the date! Orders and contact the company immediately if they want to protect your from. Years to come, is a leading magazine for all claims made should... Made up of a varied group of individuals from all OVER the world that share a similar love design. And varying humidity levels, the consumer should receive what is promised received my order within days. I tried to `` return '' a case within one day of ordering ( the. The Hellfire Club with & # x27 ; x casetify return with Collaboration! Uses cookies to ensure casetifys strict quality control standards are met clicking on Foxnews.com ensure that is. Difficult to put on and take off is made to order and get no RESPONSE us at emailprotected. Accident, abuse, misuse, or guaranteed financing or like terms, the consumer should what! States Postal service thinnest military-grade protective cases available casetify support will lie to make it hard... Also operational go to if you return an item after 30 days, may... Of various patterns and colors August 7, 2020, Better Business Bureaus, used under License, refused. Willing to work hard to ensure your browsing quality and for personalised advertising at any time by your... 30 days, you will get the phone device to some extent for shipping on casetify it was complete! And shorts to complete the look casetify branded products purchased against defects in electronics or for... Third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is.... It is being used found on its website, casetify offers a great combo designer... Least user-friendly shopping apps i 've written so many emails and get no RESPONSE or financing!