I want to know how to access scheduled maintenance downtimes. Tips in case of an outage What if my power is out? By Tuesday afternoon, some customers who logged into their Xfinity accounts saw a message that "some customers experienced intermittent service interruptions as a result of a network issue," and that the issue had been addressed and service was being restored. We would be more than happy to assist you further. These offerings are usually available in triple play packages. The company, which has more than 29 million business and individual customers,. Checking for Comcast Service Outage As stated earlier, you'll save yourself from much stress if you check Comcast service for a possible outage when you notice any error. The cookie is used to store the user consent for the cookies in the category "Analytics". Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. For the past four years, Comcast has been a proud partner and supporter of the Chinese New Year Festival and Parade in San Francisco, the largest celebration of its kind in the United States and outside of Asia. Enter your phone number >>> selects Get a Text. Heres what first half of March looks like. I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. It takes minimal effort to post those dates and times for us to consult. Brilliant. It is the largest provider of cable broadband in the U.S. by coverage area. Also don't post any of your personal information. Heres what Comcast says about the huge Bay Area Xfinity outage, S.F. This cookie is set by GDPR Cookie Consent plugin. Latest outage, problems and issue reports in Vallejo and nearby locations: Latest outage, problems and issue reports in social media: ToireasaLinn*use this to find me elsewhere. The density of these reports is depicted by the color scale as shown below. Copyright 2022 Scripps Media, Inc. All rights reserved. and their coverage can be accessed across all United States. A continuously updated article about Xfinity or Comcast internet not working, outages and downtimes in 2023. . Ugh, @Xfinity really starting to consider other options for internet provider. Find out what is going on. ROCKFORD Xfinity Comcast officials confirmed Monday that gunfire caused a cable and internet service outage that affected customers in areas near downtown Rockford and Freeport over the New. #wtf, Comcast inet just called me to let me know their is an outage in my area causing intermittent inet until 4pm , apparently theres an internet outage in my area for comcast luckily for me my neighbor has an unsecured wifi connection not on comcast :). While we still don't know what brought on the mass outage through the region, we do know that customers nationwide are experiencing the same issues. We apologize to those who were affected, the spokesperson said. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. "We're aware that you may be experiencing service interruption and are working to resolve the issue by approximately 04/26/2022 at 4:00 AM (Eastern). Not this xfinity outage forcing me to go to sleep at a reasonable hour. Xfinity Outage Map Xfinity is a brand name of Comcast Cable Communications, LLC used to market consumer cable television, internet, telephone, and wireless services. Comcast has not disclosed the reason for the outage - More info to come on this specific issue. No F'in accountability. ?#nowifi#notv#naptime, Hey @comcastcares, @comcast & @XFINITY -- can I get an update, please? Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Are you also affected? Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. Some people work hours where they're home and online at that time. Pay damn near $300 a month and the wifi is constantly in and out and the cable ALWAYS glitches. My equipment is 8 months old. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. #Sickening. In the last three months, how would you rate Comcast Xfinity? The best thing is to register your number for the Comcast alert. Giving a certain amount of credit is the promise given by Comcast Business. Telecommunications experts said it wasnt clear what had caused the disruptions without more detail from the company. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". An outage is declared when the number of reports exceeds the baseline, represented by the red line. Everything You Need To Know. Sorry, no map << Back to Outage Page Received 38 reports, originating from San Francisco Hayward Folsom The US woke up this morning to find at least some of Comcast's Xfinity internet services napping, with the cable giant only now claiming it is staggering to its feet. You guys give up? Comcast owns NBCUniversal, the parent company of NBC News. Tali. Please send us a DM to begin. At the moment, Comcast as a company still has fiber as their backbone network which has advantages and disadvantages. Due to a Comcast outage, the police department's number of 630-837-0846 . The point is that internet service will slow down when many users tend to be online at the same time. / CBS Philadelphia. This cookie is set by GDPR Cookie Consent plugin. @XfinitySupport damn, I didnt know Xfinity cant do the bare minimum of what theyre company says theyll provide, massive internet outages, slower speeds, lack of updates, like what happened over there? Frustrations? This material may not be published, broadcast, rewritten, or redistributed. @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. When @Xfinity has an outage their outage map is also down. Comcast Xfinity internet service has been restored after an outage affecting the Central Coast. For many, this couldn't come at a worse time with so many people still working from home during the pandemic and relying on Comcast services. Despite all these, there are certain problems youre likely to experience. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Any idea when that is working again? 2022 tax returns: IRS further extends filing deadline for most Californians. I want my @netflix but @comcast #outage is in the way. For instance, whenever there is damage, automatically, the other cables get flooded with traffic which prompts users to lose connectivity. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. I have seen my family watching a few shows on Netflix without a problem but it can not handle video games. We apologize for any inconvenience. Over 20,000 reports were made starting around 1:24 a . Normally the areas affected will be reported. ET, according to Down Detector. Useful comments include a description of the problem, city and postal code. We apologize for any inconvenience and appreciate your patience.". Comcast is an American telecommunications company. . Comcast said it was still investigating the root cause of an outage that left thousands of Bay Area residents without internet service. My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity Customers should be able to know whether tonight is going to be one of those nights where the connection just drops out at some point. Worst ran company ever. Probably the server is overloaded, down or . View the Xfinity outage map and find out when an area will be back online. Complete **** show, @Xfinity How do I get an update for this 17 hour outage? #FedUp. As stated earlier, youll save yourself from much stress if you check Comcast service for a possible outage when you notice any error. Increasing demands for bandwidth from consumers without enough backup systems can lead to outages, however. Criterion Digital 2023. #Comcast tech #8 out here today. "They're talking 4 a.m., probably means 4 p.m. at the earliest," said Robert Goodman. xfinity a ton of money a year for The latest reports from users having issues in Vallejo come from postal codes 94591 and 94589. CBS3's Natasha Brown will have the latest this afternoon on CBS3 at 4. "Nothing to see here people," he observed, "It's all fine. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. But pay for the service, right? Network and. When the lights go out, it's not the time to consider your options. I did a reset first, BEFORE calling. These cookies will be stored in your browser only with your consent. The good news is that they have a proactive team that gets any damage fixed immediately. Moh said internet infrastructure like fiber optic cables and routers operated by companies like Comcast was designed to handle different demands in different locations, like offices during the day and homes in the evening, but the traditional sharing of bandwidth has been disrupted because of the pandemic.. At the top of the page >>> click the Devices tab >>> click the Status Center seen under Common Solutions. What happened to not getting high on your own supply? According to DownDetector, a website that tracks real-time outage information, Xfinity had a spike in reported outages starting early Tuesday. You can restart your modem and see if the problem is fixed. Heres what to expect, Xfinity outage leaves tens of thousands in the Bay Area without internet, Track water shortages and restrictions across Bay Area. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. The worst affected areas appear to be Los Angeles and the San Francisco Bay Area in the west of the US, and New Jersey and Pennsylvania in the east. Other viewers tell CBS3 they can't get through to Xfinity customer service, getting only a busy signal. My internet went out at about 8:30 last night and woke up it still out. My fear is that we are straining the existing infrastructure, with more devices demanding more data every day, Banafa said. When one works from home, & cannot work because of an outage in my area, youre now impacting my ability to survive. Find outage information for Xfinity Internet, TV, & phone services in your area. All rights reserved. Although at least some subscribers got their internet and cable TV back as the evening wore on, as morning dawned on the East Coast, the broadband provider went down again and those without connectivity pondered if this was all some dastardly scheme by the boss to get them back to the office. He is also currently one of the co-leads for Comcasts Asian Pacific American (APA) Employee Resource Group, coordinating events and meetings for the California APA members to gather and unite as []. on phone 20 minutes now refreshed box umpteen times and still waiting. Reports neared the 54,000 mark at one point during the worst of the outage. Comcast customers in various areas across the United States, including parts of New Jersey, Pennsylvania and Illinois, reported outages early Tuesday with their Xfinity internet service.. Please send us a DM to get started. Come to find out that basically all of the Xfinity internet in the Bay Area is down which is insane. State storms arent letting up. Missed all my ****. Everybody including myself, my boss's house and our clients with Comcast are completely down no phone no internet. Please send us a DM to get started. Went out on all my devices a few minutes ago. Beyond frustrated with #xfinity support. If you are thinking about @Xfinity or @Comcast don't! 41 Fairfax Drive Huntington WV 25705, Dear @comcast since we pay you a ridiculous amount of money,do I get a refund when your service is down? Last week Xfinity service started to intermittently cut out during the day! Full restoration could take some time across the region. Xfinity so damn expensive for nothing. The. Originally from L.A., she received her master's degree in journalism from the University of Southern California and a bachelor's degree from Mount Saint Mary's University in Los Angeles. All rights reserved. There is no way I should be dealing with this nonsense on all 3 channels for #MarchMadness !!! Realtime status of outages and problems with service providers. Users across the country have experienced seemingly sporadic outages since then, Madory said, in unusual ways that dont yet indicate a particular pattern. Bay Area to warm up now that another atmospheric river has cleared out. With this, youll be informed when an outage happens. An outage is declared when the number of reports exceeds the baseline, represented by the red line.This is a text-only tracker that focuses on highlighting the incidents of outage and/ the service in question going down or becoming temporarily dysfunctional for some reason. Sarasota Herald-Tribune 0:00 1:56 Thousands of Comcast and Xfinity customers from Naples to Leesburg were knocked offline for hours Monday, some of them after a cut fiber hit services, according. Lol. Before joining The Chronicle in 2021, she worked for USA Today, NPR affiliate KPCC and Curbed LA. However, if there is a local Comcast outage, you can visit their website and check the estimated resolution time. Comcast customers reported losing their connections before 10 p.m. Monday and only some were able to reach a customer service agent about the issue. No, honest. Yes Phone. Looks like Comcast is having internet connectivity issues this morning with multiple areas in Philly. Especially when you have **** on autopay! #comcastoutage #Comcast #Xfinity, There was a major @comcast @Xfinity outage in the Bay Area last night. could be eligible for a share of $104 million. Full restoration could take some time across the region. We apologize to those who were affected.". One way to get ahead of a piece of internet infrastructure failing is to have more than one of them, said Ahmed Banafa, also a professor at SJSU. 2023 CBS Broadcasting Inc. All Rights Reserved. Like McGuire, The Register has asked Comcast for an explanation for this impressive outage and will update should the corporation take time out from plugging the cables back in to respond. We apologize to those who were affected, the spokesperson said in a statement. One of the major ones is the constant outage. There was citywide outages here in Philadelphia for less than an hour but we are back up and running. These offerings are usually available in triple play packages. Fresh reports (1, 2, 3) indicate Xfinity outage. Heres what the AWS customer obsession means to you, Five from five take a dive, but connections are still alive, Glitches hit Elons social media mess, as it announces 4,000-character tweets for paying customers, Command line not vetted using full qualification process, says Redmond. We also use third-party cookies that help us analyze and understand how you use this website. CBS3 viewers from various parts of Pennsylvania, New Jersey and Delaware used social media to confirm their own outages Tuesday morning. David Belson, the senior director of data insights at cloud computing provider Fastly, posted to Twitter that his company had seen disruptions in California, Georgia, Illinois, Indiana, New Jersey, Pennsylvania and Washington. So, there is no point in stressing yourself to reach out. Rep. Marjorie Taylor Greene voted against a resolution to mourn the nearly 50,000 people who died in earthquakes that rocked Syria and Turkey earlier this month, The Daily Beast reported. Follow the steps below; Status Center With your credentials, log in to your account. We are experiencing issues loading our site. You are a straight joke. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! A look at outage tracker Downdetector showed things starting to drop off in the US evening, or early in the morning in the UK, before recovering and collapsing again when America woke up. Have an issue or a question search the site, Need help? "I haven't seen any other disruptions," Belson said. pic.twitter.com/UV88lcPAuF. ESPN automatically going to channel 1000 and something is not ideal when you got a Roku remote with no numbers on it , By blacking out the Flyers game Comcast did a valuable public service tbh. Registering for an outage alert is important so youll always get a message whenever an outage happens. Frustrations? Please send us a DM to begin. ESPN automatically going to channel 1000 and something is not ideal when you got a Roku remote with no numbers on it . Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. -Johnny, We'd be more than happy to investigate this for you. Lol. Xfinity by Comcast outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. All rights reserved. Comcast says a fiber that was cut caused the mess. Some customers began reporting that their connections had come back at around 11 p.m. Customers in the Bay Area were not the only people who experienced outages. @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. . 2021 CBS Broadcasting Inc. All Rights Reserved. Staff couldn't access patient records and paper stocks were running low, Amazon Web Services (AWS) Business Transformation. 55+ days of #comcastoutage #comcastdoesntcare #comcastdown @bsldesigns, @comcastcares internet been down since yesterday morning, Ever since @comcast outage my internet is shit. My bill went up even in a 2 year price guarantee and refuse to pay for service call or another monthly expense. It is common for some problems to be reported throughout the day. Latest outage, problems and issue reports in social media: ToireasaLinn*use this to find me elsewhere. How do I know if my area is affected by the Comcast outage? Advertisement The epic California snowpack is inching toward record levels. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. I never thought Id see the day that the @NHLFlyers would be lying to the fans and treating them like ****but then again I never thought theyd be owned by a piece of **** company like @comcast either #FueledByPhilly. The fiber cables used by Comcast for their network centers and servers most times become troublesome for the users. Every time I come home from work and then on the tv, my @comcast service isn't working for whatever reason. According to a spokesperson, "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. Get your shit together, Comcast. Our team is excited to help make this right. I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. Jessica Flores is a reporter for The San Francisco Chronicle. Unacceptable. Theyll help you find out what is causing the problem and what to do. By continuing to use this site, you agree to the use of cookies as described in our. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! Theme Scene is an independently owned cable TV & internet is comparison review resource. Earlier, some customers experienced intermittent service disruptions as a result of a network issue. Comcast and Xfinity suffered the biggest service interruptions across its internet, cable, and landline products. But it won't last long. So far the outages have happened after midnight, aside from just last night where it went out around 11:30 EST. - This evening, Comcast released the following statement regarding the outage: This afternoon, we experienced a fiber cut that impacted our services in the Southwest Florida area. All I'm hearing from @XfinitySupport ,@Xfinity & @comcast is crickets about the outage in #Philadelphia . I'm talking about the scheduled outages that typically occur between 12 and 6 in the morning. I did a reset first, BEFORE calling. They rather call Comcast to come out for $30,000. Email: jessica.flores@sfchronicle.com, Chase.DiFeliciantonio@sfchronicle.com Twitter: @jesssmflores, @ChaseDiFelice. I had someone out Monday & outside connections needed to be updated! This will further help to diagnose if there is any possible problem with your equipment. @comcastcares is San Francisco having issues? Youll get a message indicating if youre signed up to receive any alert. They rather call Comcast to come out for $30,000. For subscribers who subscribed for Xfinity alerts, text OUT to 266278. But most times it doesnt last for long and everything will be normal. Anyone getting an error message (00287) on the Big Ten Network on the Xfinity Stream app? This year, on [] But in a situation where youve waited and the error has not been rectified, you can the report using the Comcast status center. Comcast is starting to get customers back up and running from the Bay Area wide internet outage. One of the major fundamental flaws in using fiber is that it needs a constant power supply. Remember the texting rates will apply. So yes, youll be given outage credit. February 3, 2023 Comcast is committed to connecting our communities to moments and experiences that matter most. I am my own communications network. cable and ****** customer service Love it #outage #comcastoutage #comcastdown #Comcast. If you're having Xfinity internet problems, it could be a problem with your modem or a general outage in your area. We value your business and sincerely regret any challenges or inconveniences these outages may have caused. So severe was the problem that even the cableco's outage map fell over. Unacceptable. Call your internet service provider. 2nd outage in 3 days, no bueno, Time to get rid of @Xfinity @XfinitySupport! Their service is cut across internet provision, Phone, TV, etc. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Get your act together. When did @ATT customer service become worse than Comcast? In the last three months, how would you rate Comcast Xfinity? So where do I go? Useful comments include a description of the problem, city and postal code. But the issues seemed to finally be resolving by Tuesday afternoon, he said. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. pic.twitter.com/Re5Eb560Gm. Pour Salt Down Your Drain At Night, Here's Why. Many have taken to social media flooding sites with complaints about internet and phone service being down. Reports Dynamics 0 2 4 6 8 10 09 PM Mon 27 03 AM 06 AM 09 AM 12 PM 03 PM 06 PM Seattle @comcastcares Internet is still down due to downed cable lying in backyard -- can you please help? Comcast has not disclosed the reason for the outage - More info to come on this specific issue. Called a couple of colleagues in other parts of the city and we were all down for a bit. Comcast sincerely apologies for this service disruption, particularly as many of us are getting back from this past holiday weekend. Our team is excited to help make this right. Customers on the West Coast saw a major outage on Monday night. If you are thinking about @Xfinity or @Comcast don't! Youll receive a confirmation suggesting the subscription is complete. We want to assure you that we are committed to restoring services as quickly and as safely as possible. We all know that equipment can fail (hardware and software related), storms can damage lines, drunken idiots can hit utility poles, and any of those things can happen without warning. New comments cannot be posted and votes cannot be cast. -Jay If youve been worried about why does Comcast has so many outages, the answer you seek is within this write-up. Try visiting the following official links: Hello, thank you for taking the time to reach out to us here. Service was restored Thursday around 7:00 p.m. Advertisement The outage appeared to strike. Please don't call "support numbers" posted below most probably it's a scam. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause.". Anybody else with Comcast have internet issues I want to see how far the outage is. Kind of mad right now. Xfinity statement: "We're aware that you may be experiencing service . These offerings are usually available in triple play packages. 3rd time on my area in the last 3 weeks. This will help you confirm if there is an outage in your area. Check the banner on top if there is any outage report around you. Please feel free to reach out via DM using this link. This website uses cookies to improve your experience while you navigate through the website. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. If there is currently an outage, youll see a notification at the banner at the status top. I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. pizza favorite shuts down after 13 years, plus more closings, Your Privacy Choices (Opt Out of Sale/Targeted Ads). Your customer service is trash, i hate that you need to pay How the hell did my bill increase to $216!? Downdetector. Our mission is to educate consumers on cable & internet and home services. The spike in outages began around 8 a.m. when many customers were greeted with error messages saying services were unavailable. Repeated internet loss every night. Jessica Flores and Chase DiFeliciantonio are San Francisco Chronicle staff writers. The cookie is used to store the user consent for the cookies in the category "Other. Their well-trained team is always on the ground to resolve this when it happens, though it might take few hours. Tips? Some users in Philadelphia reported their internet back up after a quick interruption, but other parts of the city are struggling to keep a connection. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. I'm sorry to hear about the issues that you're experiencing. @Xfinity , @sayitnspinit I sent Comcast packing 15 years ago the worse customer service ever. Please feel free to reach out via DM using this link.